Ian Hole

Experience

• 

  MoD, Army School of Training Support

  Jan 1991 - Jan 1993

  Systems Advisor

  Responsible for all aspects of systems consultancy & support, delivering upgrades to core systems• UNIX Systems Administrator duties, including problem-solving, trouble-shooting and IT maintenance• Project planning, analysis, development, implementation & resource deployment management issues• Provision of top-level systems consultancy and advice to Army units / HM Forces on IT-based training• Full Analysis & Design (SSADM) of Graphics Studio task and time management system for the MoDKey achievements, projects & outcomes include:• Instrumental in agreeing and delivering major software purchases & upgrades, delivering enhanced IT Show less

• 

  Jani-Jack Ltd

  Jan 1993 - Jan 1998

  Systems Administrator

  Responsible for all aspects of systems administration, including systems upgrades & maintenance• Appointed to full accountability for procurement, development, operations and support for IT systems• Successfully replaced standalone PC and dumb terminal (serial) network with CAT5 NT LAN solutionsKey achievements, projects & outcomes include:• Scripted automated month-end processing, reducing time taken to produce monthly accounts by 3 days• Developed new material requirements planning, shop floor data capture and work-in-progress systems • Introduced new solutions and systems to dramatically reduce stocking levels by 50%+ & cut lead times Show less

• 

  Addis Housewares

  Jan 1998 - Jan 2003

  IT Manager

  Responsible for IT leadership, including systems, infrastructure, applications and end user support• Promoted from the Commercial Division to a Group-based role, leading a step-change in IT / IS delivery• Focused on definition & execution of an IT strategy, aligning technology with core business requirements• Reported directly to the Board of Directors, controlling all development, procurement and support issues• Supplier & vendor management, driving efficiency savings and measuring service performance & KPIs• Recruitment, appraisal, training, development and coaching of business support staff and IT personnelKey achievements, projects & outcomes include:• Dramatically reduced support overheads by 40% through introduction of standardised desktop systems• Designed and managed introduction of an enterprise-wide NT LAN, providing centralised IT services• Managed the development and promotion of a portfolio of company-wide IT policies and procedures• Successfully created a 5-year technology roadmap for the Group, adopted to underpin business goals• Led the integration of subsidiary IT business systems into the group, reducing overheads by £72k+ pa• Championed migration from legacy business system to SAP, including server installations and changes Show less

• 

  Ravensbourne College of Design and Communication

  Jan 2004 - Jul 2012

  Head Of IT

  Responsible for all aspects of IT and IS, including strategy, development and operational support• Appointed as Head of IT to develop a long-term IT roadmap for the institution, underpinning growth• Focused on driving business value & agility through adoption of enhanced IT solutions & architecture• Reported directly to strategic-level business management & senior managers, advising on technology• Leadership, management and control of a team of 20+ IT professionals and broadcasting engineers• Monitors operational performance, systems capacity, budgetary controls, SLAs & internal KPI metrics• Ensures ongoing IT compliance with quality, data protection, best practice and governance standards• Project planning, analysis, development, implementation & resource deployment management issues• Conducted regular & in-depth evaluation of new technologies, maintaining competitive business edgeKey achievements, projects & outcomes include:• Transformed technology delivery, providing a benchmark for student-owned IT in UK Higher Education• Developed business cases and business benefit analysis for the adoption of emerging IT technologies• Created relationships with key suppliers, leveraging vendor capabilities & delivering value for money• Promoted ITIL methods as a training need for support staff as part of strategy to deliver improved IT• Planned & managed virtualisation of server infrastructure, reducing administration servers from 60 to 8• Dramatically improved resilience & adaptability of IT services, delivering a more agile technology base• Project-led the technical fit-out of new premises in Greenwich, including cloud based VoIP and Cat6a• Led transition of IT services to a new site, including migration of IT users and decommissioning issues• Managed establishment of a virtual learning environment, integrating forums with wiki and intranet tools• Developed advanced strategies and digital infrastructure for use of 3D modeling, animation and CAD Show less

• 

  Self Employed - IT Consultant

  Jan 2013 - Jun 2014

  Senior Consultant

  Providing various consultancy in IT management and project management, primarily to education and charity sectors. Specialising in developing IT strategies, driving through change and developing technology and service roadmaps.

• 

  St Mary Cray Primary School

  Aug 2013 - Sept 2014

  Vice Chairman, Board of Governors

  Providing strategic leadership and accountability to the schools senior management team .Challenging and supporting decision making, achievement and progress.

• 

  New College Swindon

  Jun 2014 - now

  Lead IT role at New College, Swindon. Responsible for IT operations, support, development and e-learning

  • Director of Resources and Projects

    Sept 2018 - now

  • Head of ICT

    Jun 2014 - now