Maria Sullivan

Experience

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  Build Technology Group

  Nov 2014 - May 2016

  In charge of a team of 16 Developers and QA staff, approx. 85% located offshore. Led interviewing, hiring and ongoing training of the team. Worked with technical engineers, architects, and consultants, in an agile manner, to deliver quality web solutions on time/on budget. Assisted in the implementation of SDLC and held quality policy and procedure oversight.  Partnered with the company CEO and VP of Sales to develop detailed processes and resource workflow for sales and servicing utilizing Salesforce. Planned, monitored, and reviewed job contributions and compensation strategies.  Contributed to marketing, developing RFPs, and invoicing customers.  Generated detailed project reports as needed to ensure financial reporting accuracy. Show less

  • Director of Operations

    Nov 2015 - May 2016

  • Director Of Quality Assurance

    Nov 2014 - Nov 2015
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  Papayago Rescue House, Inc.

  Jan 2015 - now

  Chief Executive Officer

  CEO and Co-Founder of a not-for-profit organization focused on supporting parrots for rescue, rehabilitation, retraining, and rehoming; in charge of representing the only active parrot rescue in Atlanta Georgia. Developed a consensus-based board membership with a paid Executive Director. Accountable for the core mission delivery, fundraising, education, media, and donors within our community. Partners with community groups to raise awareness of our ability to support parrots and people during a time of crisis, disaster, or medical emergency. Partnered with PetSmart to be the first parrot rescue to be included in their adoption program.➣ Manage a Board of Directors of a CFO, COO, Secretary, CTO, Executive Director➣ Created Board documentation; Bylaws, job descriptions, General Expectations for Board Members, Conflict of Interest Policy, Media Policy, DEI policy, Whistle Blower policy, Employee handbook➣ Drive technology into our services to reduce manual intervention and provide speed of service.➣ Develop marketing, merchandise, and education materials.➣ Develop and maintain Standards of Care for the physical and mental well-being of parrots in our care.➣ Cared for over 600 birds with a low return rate of 1.9%➣ Develop programs to reach the elderly with parrot companions to support them in maintaining their companion's health➣ Develop programs to reach children that would otherwise never get the experience of parrots as a companion. Show less

• 

  Payspan, now part of Zelis

  May 2016 - Jun 2018

  Director of Quality Assurance

  Managed a dispersed team of 10; based locally, remote, and offshore. In charge of people, processes, and technology while ensuring the company’s short and long-term goals with action/performance plans and KPIs. Led interviewing, hiring, and training of the team; focused extensively on Agile coaching. Initiated QA job family and career development that included ensuring the entire team was ISTQB certified. Collaborated with the VP of Development to ensure the testing practice was included within the Agile methodology Implementation of script automation through Cucumber, Selenium in C# reaching 20% Reduced client defects to 3% miss ratio due to proven testing efforts. Created a QA portal to centralize all test related documentation; initiated quarterly production support defect reviews.  Introduced several new tools and/or administered them including Atlassian tools, TFS, Veracode, and HP Fortify. Conceptualized, developed, and implemented a standard, reportable QA metrics dashboard to show progress and potential weaknesses. Improved deployment outcomes by 75% through QA authoring a deployment plan including test plan practiced in lower environments. Show less