Holly Cottingham

Holly Cottingham

Telecommunications Analyst

Followers of Holly Cottingham1000 followers
location of Holly CottinghamUnited Kingdom

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  • Timeline

  • About me

    Regional Operations Manager at Hult Ashridge Executive Education

  • Education

    • Longdean

      2006 - 2014
      High School A Level

      - Geography- Psychology - Business Studies

    • University of Reading

      2014 - 2018
      Bachelor's Degree Business, Management, Marketing, and Related Support Services First Class Honours

      Activities and Societies: - Ladies First Tennis Team

  • Experience

    • Full On Marketing

      Jun 2011 - Jun 2011
      Telecommunications Analyst

      A week’s work experience with a local marketing communication company allowed me to become involved in the day to day management of an office; communicating with staff, suppliers and customers. Whilst there I completed a telemarketing course and experienced the start of a campaign where I liaised with the business customer to identify its target market, appropriate organisations and the decision makers, all of which gave me an understanding of how a small business functions.

    • Empire Cinemas

      Jul 2011 - Jan 2016

      A link between floor workers (Team Members) and the management team, as a supervisor my main roles included solving customer queries and issues, delegating jobs to and tracking the progress of Team Members as well as ensuring that stock levels were appropriate for business levels. A customer facing role which included cash handling and direct sales to customers, using techniques such as up-selling and suggestive selling, using customer profiles.

      • Supervisor

        Sept 2013 - Jan 2016
      • Team Member

        Jul 2011 - Sept 2013
    • Leverstock Green Lawn Tennis Club

      Mar 2012 - Aug 2018
      Tennis Coach

      Coaching a range of different ages and abilities at my local tennis club, local schools and sports centres - specialising in adult beginners and children aged between 4 and 8.

    • The All England Lawn Tennis Club (Championships) Limited

      Jul 2013 - Jul 2013
      LTA Volunteer

      Working in the LTA (Lawn Tennis Association) Experience area at Wimbledon 2013, to compile data about the number of people in England who regularly play tennis. The role involved speaking to many hundreds of people about current LTA initiatives and products in a bid to get more people engaged with the sport.

    • University of Reading

      Sept 2014 - Jul 2018
      Student

      First Class Honours - BA Business and Management

    • Henley Business School

      Jan 2015 - Jun 2018
      Student Ambassador

      • Assisting in running open days, campus visits days and other events to host and facilitate small groups of students,parents and guests.• Having a confident and approachable manner, sharing my own personal experiences with guests in a positive and engaging way.• Acting professionally as a representative of Henley Business School.

    • Computacenter

      Jul 2016 - Jul 2017
      HR Administrator - Industrial Placement Year

      A 12 month rotational role, I spent time in a variety of teams to learn why HR is an integral function in supporting positive business change. My rotations included areas such as: Learning and Development, Future Talent and Business Integration to name just a few.Some of my key achievements include:- Being instrumental in creating a new induction plan for new starters- Developing and implementing Computacenters' first ever Brand Ambassador scheme for Industrial Placement students- Creating intranet information sites from scratch that were used and accessed by all UK staff members- Designing and hosting Computacenters' first ever Insight Day for local schools to come on site to develop team working skills and access careers advice Show less

    • ABA MARKET RESEARCH LIMITED

      Aug 2018 - May 2019
      • Research Executive

        Jan 2019 - May 2019
      • Graduate Research Executive

        Aug 2018 - Jan 2019
    • Kokoro Global (formerly ABA Market Research Ltd)

      May 2019 - Sept 2020
      Research Executive

      Kokoro Global, formally ABA Market ResearchWorking with some of the biggest names in retail and beyond, to help them understand how their customers feel by delivering accurate, valuable insight that has a clear impact within the client's business. Proven experience in managing and delivering projects, to create value and impact through customer profiling, emotional engagement and customer voice programmes, as well as a variety of ad-hoc projects

    • Vintec Laboratories Ltd.

      Sept 2020 - Apr 2022
      Marketing and HR Manager

      A multi-faceted role, working closely with the senior leadership team on strategic and operational projects. Responsible for creating HR and Marketing Strategies to enable and support business growth. Manage social media, creating engaging content and building social media presence. Provide HR advice to senior leadership team and employees across the business, including recruitment, management and development of employees, ER issues and wellbeing.Write, review and audit HR processes and procedures, ensuring compliance with current UK employment law. Show less

    • Hult Ashridge Executive Education

      Apr 2022 - now

      Hult Ashridge Executive Education partners with global organizations to deliver leadership and organizational development solutions that create lasting change. Backed by triple-accredited Hult International Business School, we’ve been delivering transformational leadership and organizational development solutions since 1959.

      • Regional Operations Manager

        Aug 2024 - now
      • Senior Project Manager

        Jul 2023 - Aug 2024
      • Project Manager

        Apr 2022 - Jul 2023
  • Licenses & Certifications

    • Asbestos Awareness

      IHASCO eLearning
      Oct 2020
    • Content Marketing

      HubSpot
      Mar 2018
    • Google Analytics for Beginners

      Google
      Sept 2020
  • Honors & Awards

    • Awarded to Holly Cottingham
      Silver E - customer service award Empire Cinemas Oct 2012 I was nominated for, and awarded a national prize for exemplary customer service. I was only the 17th person in the history of the company to be given this accolade.
  • Volunteer Experience

    • Phone Operator

      Issued by Comic Relief on Mar 2013
      Comic ReliefAssociated with Holly Cottingham
    • Student Trustee

      Issued by READING UNIVERSITY STUDENTS'​ UNION on Jun 2016
      READING UNIVERSITY STUDENTS'​ UNIONAssociated with Holly Cottingham