Kellee Forkenbrock, MLIS

Experience

• 

  University of Iowa

  Oct 2000 - May 2002

  Education Marketing Assistant

  Served as liaison between all Eastern Iowa schools (K-12) and Hancher’s promotional staff. Prepared over 30 various study guides for each production marketed to school-age children. Organized the annual Arts Across The Curriculum events.

• 

  Iowa City Press-Citizen

  Oct 2001 - Jul 2007

  Contracted all employment advertising for display in main newspaper, sister weekly publications and online resources. Published exclusive hiring sections for corporate clients. Surpassed all 2005 employment advertising revenue by over 125% and March 2004 online advertising revenue by over 49.8%. Conducted weekly training sessions for Classified Sales Center staff. Handled 75-100 accounts per day for classified advertising sales. Created campaign programs and incentive packages for team selling projects. Consistently surpassed upsell (35.9%) and online ad placement (83.9%) goals. Awarded admittance into Executive Training Program for work excellence. Hired, trained, and supervised team of 5-8 Inside Sales Representatives (ISRs). Responsible for obtaining over 50% of the paper’s subscribers. Established and organized the first annual ISR Workshop in April 2001. Worked closely with both the Customer Service and Newspapers In Education (NIE) departments on promotional projects.

  • Recruitment Advertising/Digital Media Specialist

    Jul 2003 - Jul 2007

  • Sales Center Account Executive

    May 2002 - Jul 2003

  • Inside Subscription Sales Manager

    Oct 2001 - May 2002
• 

  Westaff

  Jul 2007 - Jul 2008

  Account Manager

  Managing the temporary and permanent staffing needs of over 250 clients with businesses spanning between Des Moines, IA and Davenport, IA.

• 

  ACT

  Jul 2008 - Nov 2018

  Direct operational activities required to deliver ACT state testing programs in North Carolina, Montana and Alabama. Duties include developing & monitoring detailed project schedule for delivery of state testing, serving as primary Operational contact for assigned state testing programs, developing training materials and presentations, as well as conducting internal and external state testing training for high school and state agency staff. Organized business development practices for 15 state in West Region of United States. Conducted marketing weekly webinars for potential sales leads. Served as 'first touch' for all new clientele, guiding them through various levels of the application process.

  • Senior Coordinator, State Testing

    May 2013 - Nov 2018

  • Inside Sales Coordinator, Workforce Development

    Jul 2008 - May 2013
• 

  North Liberty Library

  Jun 2019 - now

  • Implements community engagement strategies to connect with business owners, non-profit organizations, and similar institutions.• Guides and directs part-time staff in performing job duties and tasks related to public services including circulation desk, shelving, patron interaction, and processing materials in absence of full-time staff or supervisors.• Receives and resolves routine and non-routine circulation/customer service related problems in relation to overdue or lost materials, fines, or customer grievances; update administration of any major concerns.• Creates and maintains policies, procedures, manuals and other necessary training materials for current staff and new employees. Show less

  • Public Services Librarian, North Liberty Library

    Oct 2019 - now

  • Library Assistant II, North Liberty Library

    Jun 2019 - Oct 2019
• 

  Coralville Public Library

  Jul 2019 - Oct 2019

  Reference Library Assistant

  • Assisted patrons in utility of library's collections and services• Greeted and advised patrons from library's public service desk• Provided awareness of curated information and personal assistance to patrons

• 

  Iowa City Poetry

  Aug 2022 - Dec 2022

  Practicum Student

  • Increasing social media presence of ICP’s Lending Library on select platforms• Organizing & launching a grand opening event for the Lending Library • Planning & implementing programming centered on the Lending Library’s patronage & donation efforts

• 

  Goddess Grounded Movement & Wellness

  May 2024 - now

  Owner
• 

  Little Village Magazine

  Sept 2024 - now

  Contributing Writer
• 

  Black Iowa News

  Oct 2024 - now

  Contributing Writer