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Jenna Panas

Jenna Panas

Corportate Trainer/Sales Manager

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location of Jenna PanasGreater Phoenix Area

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  • Timeline

  • About me

    Chief Executive Officer at Arizona Coalition to End Sexual and Domestic Violence

  • Education

    • The Univerity of Texas at Brownsville

      2002 - 2004
      Bachelor's degree Criminal Justice/Law Enforcement Administration 3.8

    • Texas A&M University

      1993 - 1997
      English Language and Literature/Letters

      Activities and Societies: Residence Hall Environmental Chair Fish Camp Counselor Lechner ScholarNational Merit Finalist

    • The University of Texas at Arlington

      2006 - 2008
      MPA Public Administration 4.0

      University Scholar

    • University of Texas at Arlington College of Architecture, Planning and Public Affairs

      2015 - 2020
      Doctor of Philosophy - PhD Public Policy and Public Administration

      Dissertation: A Critical Perspective of Beneficiary Voice in Nonprofit Administration and Decision-making

  • Experience

    • La Quinta

      Jan 1998 - Jan 2000
      Corportate Trainer/Sales Manager

    • ARNet

      Jan 2000 - Jan 2002
      Manager

      ARNet was a regional internet service provider.

    • Texas Peer Assistance Program for Nurses

      Jan 2002 - Jan 2003
      Program Operations

    • Texas Nurses Association

      Jan 2002 - Jan 2005
      National Organization of Alternative Business Programs - Business Manager

    • Texas Department of Family and Protective Services

      Jan 2007 - Jan 2008
      Child Protecitve Services Officer

    • Catholic Charities Fort Worth

      Jan 2010 - Jul 2013

      Translation & Interpretation Network is a social enterprise of Catholic Charities, Fort Worth that links professional interpreters to the community, with all profits being returned to the social programs of the agency.

      • Assistant Director of Business Ventures

        Apr 2013 - Jul 2013

      • Translation & Interpretation Network Program Manager

        Jan 2010 - Apr 2013

    • YWCA of Fort Worth and Tarrant County

      Jun 2013 - May 2015
      Chief Operating Officer

      Strategic operational leadership for eleven service programs, 3 social enterprises with $6M budget and 100 employees. 5 direct reports.• Lowered employee turnover from 145% to 33%, eliminating silos and aligning leadership.• Increased employee engagement, establishing strategic internal employment branding campaign focused on 5 core values.• Increased bottom line revenue by 9% after multiple annual losses, restructuring business operations, eliminating excessive costs.

    • Catholic Charities Fort Worth

      Jun 2015 - Aug 2017
      Senior Director of Client Experiences

      Led eight service oriented programs with $5M budget and focus on Financial Assistance, Financial Stability, Vocational Training, Workforce Development and others for regional office of global religious organization. 6 direct reports.• Reduced time in service from 54 days to 7, restructuring team and establishing communications to increase team engagement scores.

    • CHIRP Consultants

      Sept 2017 - now
      Principal Consultant

      Delivered change management training and coaching for non-profit organizations.• Lowered employee turnover to 0% during CEO transition for regional service provider, providing change management training to 75 employees/leaders, improving communication & employee engagement.• Facilitated the improvement of employee engagement scores quarter to quarter by 22% for regional office of global religious charity organization.o Organization changed strategy from ecumenical structure to corporate structure, causing decrease in employee satisfaction and distancing from mission.o Conducted several classes and provided one on one coaching for individuals and leadership. Show less

    • Dallas Area Rape Crisis Center

      Jan 2018 - Jan 2018
      Interim Chief Executive Officer

      Delivered strategic organizational assessment including financials, HR, Talent, Process, and Structure and recommendations for future growth, acting as interim Senior Executive lead for regional trauma center with focus on rape victims. 42 employees / 60 volunteers• Increased eligibility and awarding of $1.5 M in grants, creating system for tracking reporting and analyzing organization metrics to ensure accountability and improve grant success rate.• Established Program Development Calendar, focusing on events, fundraising & social media marketing. Show less

    • Arizona State University - College of Public Service & Community Solutions

      Jul 2018 - now
      Faculty Associate

      Taught graduate and undergraduate level courses for School of Public affairs with emphasis on critical theory emphasizing the power dynamics / lack of constituency voices.

    • Arizona State University

      Aug 2018 - Jun 2020
      Program Director

      Provide Executive Leadership with strategic analysis and vision for the creation of computer based training program design as part of professional services business serving non-profit / government organizations.• Delivered $2.5M in revenue in first year, developing original concept to replace departing program, ultimately acquiring 6 new contracts.• Designed multiple curriculum and online instruction for courses in Child Welfare, Foster Youth, Literacy Support and Childhood Trauma, leveraging rapid collaborative design process and working across multiple stakeholders. Show less

    • Arizona Coalition to End Sexual and Domestic Violence

      Jun 2020 - now
      Chief Executive Officer

  • Licenses & Certifications

    • Change Cycle Trainer

      Change Cycle

    • Project Management Professional

      Project Management Institute
      Jan 2015