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Jessica Bertwistle

Jessica Bertwistle

Retail Assistant

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location of Jessica BertwistleGreater Darwin Area

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  • Timeline

  • About me

    Case Consultant at Northern Territory Government

  • Education

    • Darwin High School

      2010 - 2011
      HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

      Activities and Societies: Swimming

    • Darwin High School

      2010 - 2011
      High School Certificate

  • Experience

    • Supre

      Jun 2009 - Dec 2011
      Retail Assistant

      Maintain customer service standardsStore greeting and customer enquiry assistanceSales, returns and POS assistanceCash Handling

    • Royal Life Saving - Western Australia

      Mar 2011 - Dec 2011
      Swim Instructor

      Implementing swim and survive programsConfidence building and water familiarisation for everyoneLesson planning for multiple skill levels throughout the day

    • Airnorth

      Dec 2011 - Aug 2015
      Cabin Crew

      Very high standard of customer service skillsMaintain a safe and happy environment on board all aircraftFollow international aviation safety standardsSecurity, fire and first aid trainingExcellent time management skillsKnowledge of emergency procedures and their implementation in stressful situationsRotating roster, 24/7Conflict management and resolutionCash handling

    • Australia Post

      Sept 2015 - Jan 2016
      Mail Officer

      Sorting small letters, large letters and parcels into their correct locations and in a timely fashion to be dispatched for delivery.

    • Australian Military Bank Ltd

      Feb 2017 - May 2019
      Member Service

      Customer service, rapport building, meeting KPI's and cross selling products, front counter service, contact centre duties, appointment booking, data entry, accurate money handling, maintaining and ordering branch supplies, quoting and selling CGU Insurance products.

    • Allianz Insurance

      May 2017 - Oct 2019

      • Senior Case Manager

        Aug 2019 - Oct 2019

      • Case Manager

        Dec 2017 - Aug 2019

      • Customer Service Officer

        May 2017 - Dec 2017

    • Northern Territory Government

      Oct 2019 - now
      Case Consultant

  • Licenses & Certifications

    • Certificate 3 in Financial Services

  • Volunteer Experience

    • Beach Patrol

      Issued by Surf Life Saving Australia on Jan 2009
      Surf Life Saving AustraliaAssociated with Jessica Bertwistle