Ayaz Khan

Experience

• 

  AeroAsia Consulting Service

  Mar 2005 - Mar 2007

  Operations Assistant

  • Gained experience in handling official documentation for flights including flight logs, filing passenger records & data entry.

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  Quality Services Provider

  Jan 2010 - Jan 2012

  Floor Supervisor

  • Prepare duty roster of staff on site and monitor compliance. Ensure proper allocation of duties to control overtime and proper manning levels at all times.• Lead and motivate co- staff by creating healthy work environment.• Maintain the highest possible standard of personal hygiene.• Ensure staffs are following safety measures.• Conduct daily inspections of all areas ensuring maintenance of excellent hygiene standards.• Ensure proper usage and maintenance of all equipment.• Use correct PPE and maintain them in good condition. Ensure all staff wears required PPE.• Conduct random and regular inspections to check the quality of service delivered and performance of housekeepers against housekeeping check list. • Ensure that procedures, instructions and policies given by the management are clearly understood and implemented and monitored in the area of responsibility.• Ensure that procedures, instructions and policies given by the management are clearly understood and implemented and monitored in the area of responsibility.• Monitors daily requests, assigns and completes the work request or task using the application. Show less

• 

  Menzies-RAS

  Mar 2012 - Jan 2014

  Operations Coordinator

  • Crew briefings.• Flight planning. • Flight Scheduling. • Record keeping and discrepancy and delay reporting.• Ground Handling/Airport Slots, Landing and Over flights arrangement via local handler or third party.

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  Qatar Airways

  Feb 2014 - Jun 2020

  Senior Customer Service Representative

  • Administration.• Documentation.• Assisting VIP passengers.• Airport Operations Supervision.• Staff roster and planning allocations.• Checking passport and visa documentation.• Providing assistance to passengers with special needs.• Monitoring excess baggage at check in and boarding gates.• Airside passenger assistance, boarding and disembarkation of passengers.• Liaising with airline crew, ramp agents and other personnel to ensure on-time departure of flights.• Responsible for checking in of passengers and baggage for various airlines.• Worked at Qatar Airways Cargo front counter for accepting and release freights, maintaining daily inbound/outbound calls and respond to customer regarding their shipments. Promptly respond to general inquiries from member, staff and clients via calls, e-mail and fax. Show less

• 

  Turkish Hospital

  Dec 2020 - Oct 2023

  • Invoicing and pending balances.• Insurance company’s coordination.• Claims submission and Reconciliation.• Prepare documents for insurance claim.• Coordinate with Doctors.• Sending monthly reports to the departments and coordinate on daily basis.• Contributing with ideas to support an efficient and effective workflow for smooth operations process.• Monitor, Control and report key performance indicators related to the department to track performance and recommend corrective action. Show less

  • Billing Officer

    Jun 2021 - Oct 2023

  • Patient Registration Representative

    Dec 2020 - Jun 2021
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  Korean Medical Center

  Oct 2023 - now

  Officer - Patient Access