William Rodger

Experience

• 

  River Island

  Nov 2008 - Jun 2012

  Sales Assistant
• 

  Scottish Widows

  Jul 2012 - Jun 2015

  Client Services Administrator

  - Key responsibilities of role included: - meeting customers’ needs and expectations, communicating effectively with customers ensuring high levels of accuracy, Processing of OEIC & ISA Investments, liaising with stakeholders internally and externally. Managing and Working with our offshore third party to effectively complete workloads within timescale.

• 

  Lloyds Banking Group

  Jun 2015 - Aug 2016

  PMO Assistant

  - Key responsibilities of role included: - Governance and Reporting for Commercial Operations by reviewing project status reports, organising committee meetings, producing PowerPoint packs for working group meetings and distributing materials. - Monitoring and Control as part of my role by reviewing risks, assumptions, issues and dependencies to help identify inconsistency’s and feeding back to the programme and project managers.- Finance and Resource Management by ensuring the delivery teams were correctly allocated to their individual projects and that recharging was being done correctly by updating the resource database on a monthly basis.- Stakeholder Management was key within my role to ensure that the correct content was provided at the times required and that the projects governance and reporting was at the standard expected which allowed me to build my stakeholder management skills with my senior colleagues. Show less

• 

  Lloyds Banking Group

  Oct 2019 - now

  • I am responsible for the governance and reporting for the PFFC Value Stream by organising committee meetings, producing Confluence dashboards, distributing materials and extracting data from CMT to produce compliance reports in line with the Group Change Policy. • I actively manage the relationship with key stakeholders across the PFFC Value Stream to ensure the correct data and content is reported in our key governance meetings to our senior stakeholders and leadership team. • I carry out coaching sessions on Agile methodologies and the Confluence /JIRA tools, which has both educated and built capability within the PFFC delivery team and across other Value Streams which has promoted a collaborative culture.• I am responsible for the monitoring and controlling of Value Stream level risks, assumptions, issues and dependencies to help identify inconsistency's and feeding back to the relevant Business Manager. Through monitoring the compliance across the Value Stream I ensure that we remain compliant in line with the ORAMS measures.• I am the Change Management Toolkit Champion for the PFFC Value Stream which involves supporting any issues using the tool, creating profiles for new starts and general project deliverable questions in line with the Group Change Policy.• I actively communicate my learning's and experiences in our Value Stream weekly blog on Hive to collaborate with my wider team.• As a Behavioural Experiments Champion I have led a team of colleagues on the Behavioural Experiments journey. We actively implement small changes in our ways of working and have seen significant impacts. Learning's and successes are shared with the wider team to bring colleagues along on the journey. Show less • I am responsible for the governance and reporting for the PFFC Value Stream by organising committee meetings, producing Confluence dashboards, distributing materials and extracting data from CMT to produce compliance reports in line with the Group Change Policy. • I actively manage the relationship with key stakeholders across the PFFC Value Stream to ensure the correct data and content is reported in our key governance meetings to our senior stakeholders and leadership team. • I have led a number of coaching sessions on Agile methodologies and the Confluence /JIRA tools, which has both educated and built capability within the PFFC delivery team and across other Value Streams which has promoted a collaborative culture.• I am responsible for the monitoring and controlling of Value Stream level risks, assumptions, issues and dependencies to help identify inconsistency's and feeding back to the relevant Business Manager. Through monitoring the compliance across the Value Stream I ensure that we remain compliant in line with the ORAMS measures.• I am the Change Management Toolkit Champion for the PFFC Value Stream which involves supporting any issues using the tool, creating profiles for new starts and general project deliverable questions in line with the Group Change Policy.• I actively communicate my learning's and experiences in our Value Stream weekly blog on Hive to collaborate with my wider team.• As a Behavioural Experiments Champion I have led a team of colleagues on the Behavioural Experiments journey. We actively implement small changes in our ways of working and have seen significant impacts. Learning's and successes are shared with the wider team to bring colleagues along on the journey. Show less

  • Product Owner

    Mar 2023 - now

  • Assistant Business Manager

    Mar 2019 - now

  • PMO Analyst

    Aug 2016 - now

  • Business Manager

    Oct 2019 - Mar 2023