Jennifer Jordan

Experience

• 

  Macy's

  Jul 1995 - now

  Lead, Coached and Developed a team of 7 System Administrators, while providing IT and customer support to our Collections floor. Ran and maintained our predictive Unified IP and Unison Dialer for both Inbound/Outbound calls. Managed projects related to Collections and other internal departments (PCI, AIMS, Microsoft Office, EZ Pay By Phone systems) which included testing and implementation of these system releases. Created and maintained reporting databases, including BI and Microsoft Sharepoint. Show less

  • Social Media Manager

    Oct 2024 - now

  • Business Control and Audit Manager

    Apr 2022 - Feb 2025

  • Agent Support Admin II

    Aug 2018 - Apr 2022

  • Business Control Admin II

    Aug 2012 - Mar 2019

  • System Administrator II

    Oct 2006 - Aug 2012

  • System Administrator

    Jun 2001 - Oct 2006

  • Systems Coordinator

    Jun 1998 - Jun 2001

  • Support Clerical II

    Jun 1996 - Jun 1998

  • Telemarketer

    Jul 1995 - Jun 1996
• 

  Plexus Worldwide

  Jun 2016 - Jul 2017

  Plexus Ambassador

  plexus worldwide is a Health and Wellness company that supplies a variety of All Natural supplements