Experience

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  Commercial bank

  Sept 2009 - Jul 2014

  ▶ Closely working together with the Corporate Relationship Manager on handling a portfolio of corporate accounts of QR 3.2bn in assets (USD 880mln). ▶ Handling all day-to-day operations to make sure that the Relationship Manager could focus on obtaining new business rather than the operational side. By introducing my own time-management system (based on Getting Things Done by David Allen), I was able to increase my productivity and effectively handle the large number of requests and issues. ▶ Ensuring a high level of customer satisfaction amongst the large and diverse client portfolio (e.g. real-estate, trading and contracting), and handling all customer complaints and disputes with the utmost care. ▶ Preparing financial analysis, credit proposals, and follow up on post approval administration. عرض أقل ▶ Providing customers with solutions to their banking problems and queries by phone, email or in person. Suggesting products and services based on customer needs and informing them of new banking products. ▶ Contributing to the profitability of the branch by meeting and exceeding all sales targets with an average of QR 15mln per year (USD 4.1mln).▶ Providing day-to-day operations support to small and medium-sized enterprises (SMEs). ▶ Establishing cordial relationship with customers, ensuring prompt attendance and quality solutions to their inquiries to achieve maximum customer satisfaction.▶ Offering to cover for colleagues on leave at other branches of the bank, which helped me to get to know the different branches and many CBQ colleagues. عرض أقل

  • Assistant Relationship Manager - Corporate

    Sept 2013 - Jul 2014

  • Customer Service Representative – Retail

    Sept 2009 - Aug 2013
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  Qatar development bank

  Jul 2014 - Mar 2015

  Relationship manager – direct lending

  ▶ Managing and developing a portfolio of clients in the Industrial, Health, Tourism and Educational sector.▶ Targeting start-ups and existing businesses with financing needs of QR 15mln and above.▶ Preparing successful credit proposals and memos within a specified time frame and following up on pending documentation matters, regularization of excesses, past dues, and other day-to-day operational tasks.▶ Maintaining compliance standards for the assigned portfolio (AML and KYC requirements) and performing all tasks in line with SOP, SLA, AML, QCB regulations. عرض أقل

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  Al khalij commercial bank (al khaliji) p.q.s.c.

  Apr 2015 - Nov 2021

  Relationship manager - large local corporates

  ▶ Portfolio size QAR 12 billion (USD 3.3 Billion)▶ Managing a portfolio of corporates with an annual turnover of at least QR 400mln as a single corporate or as the aggregate annual turnover of a group of companies.▶ Managing a portfolio of assets, working with a diverse group of large clients (e.g. auto-mobile trading, security systems, real-estate financing, heavy equipment trading).▶ Increasing relationship depth by meeting clients on a regular basis to stay up to date with the client’s business and market, in order to anticipate their needs, introduce solutions and provide superior quality services resulting in an increased portfolio in line with business appetite. ▶ Creating new business opportunities through research and networking.▶ Amending the previous facility structures in order to minimize NPL by having a holistic view of the company and understanding its cash conversion cycle.▶ Setting expectations, sharing best practices and providing leadership to develop and motivate the team in order to maximize their potential and ensure delivery of business objectives. عرض أقل

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  Masraf al rayan

  Dec 2021 - now

  ▶ Portfolio size QAR 45 billion (USD 12.4 Billion)▶ Managing, maintaining, and growing a corporate portfolio of assets (funded/unfunded). The portfolio clientele includes government, semi-government, and private clients. Working with a diverse group of large clients (e.g., Ministries, Q-Companies, Manufactures, and companies working on FIFA 2022 would cup projects).▶ Increasing relationship depth by meeting clients regularly to stay up to date with the client's business and market, anticipate their needs, introduce solutions and provide superior quality services resulting in an increased portfolio in line with business appetite.▶ Creating new business opportunities through research and networking. عرض أقل ▶ Portfolio size QAR 40 billion (USD 11 Billion)▶ Developed and nurtured strong relationships with a diverse portfolio of corporate clients, ensuring client satisfaction and loyalty while managing a portfolio of assets.▶ Actively identified and pursued new business opportunities through proactive networking, market research, and strategic referrals, resulting in significant portfolio growth and revenue generation.▶ Provided exceptional client service by understanding their unique needs, delivering tailored financial solutions, and anticipating future requirements, resulting in increased client retention and positive feedback.▶ Collaborated cross-functionally with internal teams, including risk management, legal, and product specialists, to provide seamless and comprehensive financial solutions, ensuring compliance with regulatory standards and mitigating potential risks for clients. عرض أقل

  • Unit Head - Government and Syndication Unit

    May 2024 - now

  • Senior Corporate Relationship Manager - Government and Syndication Unit

    May 2022 - May 2024

  • Corporate Relations Manager - Government and Syndiation sector

    Dec 2021 - Apr 2022
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  Middle east leadership association - mela

  Jun 2022 - now

  Mela qatar chapter president