
Timeline
About me
IT Office Manager at Johns Hopkins Health System
Education

Shawsheen valley technical high school
1989 - 1993Diploma carpentryActivities and Societies: Carpentry, sports Studied carpentry
Experience

Shumate mechanical
Jan 2001 - Jan 2003Administrative assistant / coordinator of projects- Documented project policies and procedures.- Managed county licensing for all jobs and maintained time sensitive certificates of occupancy.- Supervised 4 project managers on multiple projects in performing assigned tasks within appropriate time frames.- Inventoried job site equipment and coordinated equipment deliveries and returns.

Florida hospital
Mar 2004 - Nov 2010- Manage direct vendor relationships including meetings, presentations, billing and receiving problems.- Process monthly expense reports, pay and position change forms, vendor invoices and client billing.- Maintain weekly attendance and annual vacations records of 50+ people.- Review 50+ technicians and manage expense reports for mileage accuracy and format.- Responsible for 90 day review reminders and ensures that both 90 day and annuals are turned into HR on time.- Liaison between all Hospital departments and MIS to ensure proper communications and reporting practices.- Organize the details of special events, travel arrangements, corporate agendas and itineraries.- Create and process all bonus forms, salary slips, change forms, and requisitions in Vurv (online HR system).- Mediate customer escalations and direct to appropriate personnel. - Manage various shared calendars for Client Services and Project Management staff.- Perform charge backs and time audits of employees for the Management Information Systems Department within Florida Hospital. - Set up conference calls for all teams using the Nortel System. - Assist other Directors and VP’s, as needed.- Set up the video conferencing meetings and conference room web cams via Click to Meet.Responsible for organizing all business hours and after hour’s team building events, fundraisers, pot lucks and etc. - Responsible for documenting and maintaining all software CD’s and activation keys that require online activation.- Assist customers with basic trouble shooting of Blackberry’s, pagers, computers and applications such as Vurv and Nortel Conference Bridge System.- Assist other executive assistants in proper training of the Microsoft Office Suite, Windows XP, Vurv, Nortel Conference Bridge System and Net Learning. Show less
Assistant Project Manager
Jan 2010 - Nov 2010Executive Administrative Assistant (2004-2010)
Mar 2004 - Jan 2010

Universal health care
Mar 2011 - Apr 2013Project administrator/ administrative assistant to director of operations2012 – Present Universal Health Care Group, Project Administrator 2011 – 2012 Universal Health Care Group, Executive Administrative Assistant- Coordinate Contractor and Vendor activities including scheduling, resource tracking and billing reconciliation. Responsible for $5k savings in billing error corrections YTD 2012.- Track personnel records, weekly attendance and payroll records for 40+ associates.- Organize special events, travel arrangements, corporate agendas and itineraries.- Mediate department staffing issues accountable for 10% reduction in staff turnover 2011 to 2012.- Develop Administrative Procedures Training Manual and deliver on the job training to newly hired/promoted Administrative Assistants on company systems, policies and procedures.- Develop and maintain corporate-wide operations and IT projects tracking spreadsheet on Sharepoint resulting in improved risk mitigation, increased rate of on target deliverables and reduced project oversight labor hours by 45%.- Design and implement CEO Dashboard to provide summary of corporate-wide key metrics across multiple departments.- Complete other general support and administrative duties such as: calendars, meeting minutes, triage calls, schedule interviews, travel arrangements, event planning, etc. Show less

Worknet pinellas
Apr 2013 - Jul 2013Business service recruiter (contract)- Participate in recruitment, interview and selection of candidates for various position openings and promote a work environment for individuals with diverse backgrounds and positions.Above average placement rate of 50+ candidates for full time employment. - Partner with hiring managers to understand the skills and background required for each opportunity and provide expert advice and coaching to hiring managers throughout the process.- Improved candidate tracking system for placement, education, skill sets with new system design and implementation. Allowed greater efficiency and cross training in our teams role.- Utilize knowledge of multiple recruiting sources: Monster, EFM, Indeed, 3rd party vendors, etc…- Contact potential employers to explain supported employment services offered by the agency and to solicit employment for the applicants.- Develop working relationships with colleges, employment agencies, and community organizations to expand applicant pool.- Assist with the development and implementation of career fairs and on-site recruitments by creating forms of advertisements, listings, employer relations, and providing qualified job seekers. Show less

Mcclanathan, burg & associates, llc
Jul 2013 - Feb 2015Executive assistant- Assist in the preparation for trial by organizing exhibit binders with required documentation such as schedules, correspondence and depositions.- Assist in the preparation of Financial Affidavits, briefs, pleadings, appeals, schedules such as Standard of Living analysis and Request for Production exhibits.- Improved turnaround time and Project deadline adherence rates with newly created tracking module. - Complete various forms, such as accident reports, trial and courtroom requests, and applications for clients.- Coordinate work volume, productivity and assignments for team of 4. - Meet with clients and other professionals to discuss details of case, both in person and by telephone.- Assist CPAs and attorneys in collecting employment, medical, and other records.- Prepare and distribute invoices in order to bill clients or pay account expenses ensuring accuracy of billing of all team members involved in the case. - Acquire and use knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.- Responsible for communication between parties involved such as clients, witnesses, attorneys, CPAs, and court officials. - Organize and maintain documents related to current and prior cases in paper of electronic filing system and law libraries.- Assist in general administrative tasks such as greeting clients and answering phones ensuring excellent client relationships.- Help the tax department as needed through their busy season, including assembling tax packages for delivery to clients. Show less

Johns hopkins all children's hospital
Jul 2015 - Dec 2020Executive assistant to chief information officer
Revenue cycle managment, johns hopkins health system
Dec 2020 - Nov 2021It administrative coordinator
Johns hopkins hospital
Oct 2021 - nowIt office manager
Licenses & Certifications

Managerial leadership training
New horizons regional education center
Project management fundamentals training course
Volunteer Experience
Race Volunteer
Issued by Endeavor Racing on Jan 2011
Associated with Michelle MusialCook
Issued by Ronald McDonald House Charities on Dec 2013
Associated with Michelle MusialRace Volunteer
Issued by Weedon Island Preserve on Oct 2014
Associated with Michelle Musial
Languages
- enEnglish
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