Experience

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  Ucb

  Dec 2018 - May 2021

  Senior training team lead (learning and development)

  • Supervised the training and development of over 700 employees, leading to a 15% increase in productivity.• Implemented LMS platforms to deliver and track training content, enhancing completion rates by 35%.• Created and delivered over 100 e-learning modules using Articulate Storyline, improving knowledge retention by 25%.• Coordinated cross-functional training initiatives, resulting in a 20% improvement in interdepartmental collaboration.• Led a team of 7 trainers, achieving an 85% satisfaction rate from participants.• Attained a 90% success rate in training evaluations, reflecting the effectiveness of training programs. Show less

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  Maderadeco s.r.l.

  Aug 2020 - now

  Vice president and co-owner

  MaderaDeco is a family-owned furniture company.• Spearheaded strategic planning initiatives, resulting in a 25% year-over-year revenue growth, aligned with the company's long-term goals and family vision.• Optimized financial performance by reducing operational costs by 15% through budget monitoring and strategic vendor negotiations, ensuring a sustainable profit margin.• Boosted sales by 20% through targeted market research and product development, launching three new product lines that expanded the company’s market share.• Improved supplier relationships, leading to a 10% reduction in raw material costs and a 30% improvement in supply chain reliability.• Achieved 100% compliance with local labor laws, environmental regulations, and trade policies, while also streamlining regulatory processes to reduce legal risk.• Enhanced product quality by implementing rigorous quality control processes, reducing defects by 25%, and increasing customer satisfaction scores by 30%.• Increased customer retention by 15% through the introduction of a customer feedback loop, addressing concerns and improving service standards.• Led the adoption of new technology and sustainable practices, reducing carbon footprint by 20%, and positioning the company as an eco-friendly brand in the market.• Facilitated transparent communication among family stakeholders, ensuring alignment on key business decisions and operational strategies. Show less

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  Client services incorporated

  May 2021 - Sept 2024

  Training coordinator (learning and development)

  • Managed the training and development of over 500 employees, resulting in a 20% increase in overall productivity.• Designed and implemented training programs that enhanced employee performance by 25%.• Utilized various LMS platforms to streamline training processes, resulting in a 30% reduction in onboarding time.• Developed over 50 interactive e-learning modules using Articulate Storyline, improving learner engagement by 40%.• Integrated innovative methodologies and technologies, boosting training program effectiveness by 20%. Show less

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  Independent consultant

  Jan 2024 - now

  L&d consultant and career coach

  Comprehensive Career Development ServicesExplore a wide range of personalized services designed to support your career growth and organizational success. Whether you're an individual seeking to advance your career or a business aiming to enhance your HR practices, we offer expert guidance and support in the following areas:• Career Development Coaching: Collaborate with a coach to set career goals, develop actionable plans, and build skills for professional advancement.• Resume Review: Obtain detailed feedback to enhance your resume, ensuring it captures the attention of potential employers.• Resume Writing: Get a professionally crafted resume that highlights your strengths and achievements to stand out in the job market.• Interview Preparation: Prepare effectively for interviews with mock sessions and targeted advice to boost your confidence and performance.• Learning and Development: Develop and implement customized training programs to enhance team skills and drive organizational growth.Book your appointment now to benefit from tailored solutions and professional support for all your HR and career development needs. Show less

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  Amazon

  Dec 2024 - now

  Support operations specialist, dp&r