Experience

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  Famozone pvt. ltd.

  Sept 2019 - Jun 2020

  Service coordinator

  • Coordinated client service requests, managed inquiries, and scheduled appointments efficiently.• Liaised between customers and service providers, ensuring timely issue resolution and high satisfaction.• Managed technicians, optimizing resource allocation for optimal service coverage.• Developed and maintained detailed service documentation, improving record accuracy and accessibility.• Contributed to marketing strategy formulation and designed promotional materials (brochures, posters, customer coupons, etc.). Show less

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  Ibs school of commerce

  Jul 2020 - Aug 2022

  Office administrator

  • Managed internal/external communications, meetings, and office activities.• Oversaw office operations, including scheduling, ensuring efficiency.• Handled office software, databases, and coordinated with IT support.• Provided prompt administrative support, resolving inquiries.

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  Aviv digital

  Feb 2023 - now

  Digital marketing intern

  Actively engaged in an internship program aimed at applying theoretical knowledge acquired during the Diploma in Digital Marketing. Involved in hands-on execution of digital marketing strategies, campaign management, and data analysis under industry experts.