
Timeline
About me
Catering Manager at Sodexo
Education

Penn state university
2015 - 2019Bachelor of science - bs hospitality administration/management
Experience

Penn state university west food district
Sept 2017 - May 2019• Learned and applied standardized recipes when prepping food• Acquired culinary skills, such as knife skills, and knowledge of different ingredients, cooking equipment, and kitchen procedures. • Directed and trained staff in daily work assignments, including food preparation, food safety procedures, and customer service standards. • Supervised staff in daily planning and operations and created a motivating and friendly work environment to increase staff productivity.• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. • served food to over 1,000 students a shift• Maintained clean and safe work environment
Culinary Apprentice
Jan 2018 - May 2019Crew leader
Jan 2018 - May 2019Student Employee
Sept 2017 - Dec 2017

Shaner hotels
Nov 2018 - Feb 2019Banquet server• Anticipate guests' needs, responded promptly, and efficiently resolved problems or concerns to the satisfaction of all involved parties.• Monitored and maintained the sanitization and organization procedures for assigned stations and service areas, to provide a clean and safe environment for customers. • Maintained high standards in a demanding and fast-paced environment.

Panda restaurant group
Sept 2019 - Jul 2021• Effectively led and trained team to successfully launch a new location, exceeding initial weekly sales expectations by a margin of 25%.• Personally screened, interviewed, hired, and trained a team of 30 front and back of house employees on all aspects of operations, including: menu planning, food preparation, service quality, and performance expectations. • Maximized profit margins through implementation of effective cost control policies, staff scheduling, inventory management, and waste-efficient ordering. • Introduced Drive-Thru efficiency and speed strategies which lead us to become the location with best Drive-Thru speed in New Jersey for six months straight. Show less
General Manager
Jul 2020 - Jul 2021Assistant Manager
Sept 2019 - Jul 2020

Sodexo
Sept 2021 - Apr 2023Catering manager
Licenses & Certifications
- View certificate

Servsafe manager
ServsafeOct 2019 - View certificate

Certified servsafe instructor
ServsafeSept 2020 - View certificate

Registered examination servsafe proctor
ServsafeDec 2019 
Responsible alcohol management program (ramp)
Pennsylvania liquor control boardJan 2019
Certification in hotel industry analytics
Ahlei - american hotel & lodging educational instituteDec 2018
Volunteer Experience
Volunteer
Issued by Philadelphia Animal Welfare Society (PAWS) on Oct 2016
Associated with Anh Bui
Languages
- viVietnamese
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