Experience

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  Hendrick automotive group

  Aug 2010 - Jan 2012

  Business development representative

  • Answer incoming calls, IMs, and Website inquiries • Log ALL customer comments into Contact Management• Make outbound calls to clients to conduct customer satisfaction surveys• Confirm scheduled appointments with clients• Purify and update customer changes in database• Respond to customer website request (internet inquiries)• Notify necessary departments to inform of appointments set• Other various administrative and data input duties as determined by manager

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  Laminate works, inc

  Feb 2014 - Jun 2015

  Executive assistant

  Plan and schedule meetings and appointmentsPrepare and edit correspondence, reports, and presentationsOrganize and maintain files and recordsPlan travel arrangementsUpdate the Daily Sales ReportsProvide quality customer serviceActs as a liaison with other departments and outside agencies, including high-level staff and other internal or external staff and contracted personnelEstablishes, develops, maintains and updates information, including the website as requestedAccounts PayableAccounts Receivable Show less

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  Mid-america merchandising inc.

  Jun 2015 - Sept 2016

  Client relations manager

  - Assist Account Executives with the product selection process- Provide price quotes to Account Executives and/or customers- Place orders with the appropriate vendors, and enter all pertinent data into the ASI Profit Maker System- Facilitate order tracking and expediting- Communicate order status with the respective Account Executive and/or customer- Submit complete orders to Accounts Payable

• 

  Essense of australia

  Sept 2016 - now

  - Responsible for providing support for UK stores via phone and email- Sales Order Processing- Problem Resolution - Provides daily work process direction to other team members that support the UK- Assists with UK related projects - Quality control checks - Bridal returns- Custom bridal gowns- New store setups - Assists with new hire training - Provides leadership and encouragement to other employees

  • Senior Client Support Specialist, Project and Process

    Sept 2016 - now

  • Senior Client Relations Representative

    Sept 2016 - now

  • Senior Client Relations Representative

    Sept 2016 - now