Experience

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  Postalannex+

  Mar 2021 - Sept 2023

  Manager

  • Managed operations in a fast-paced postal service environment, multitasking and thriving under pressure to implement problem-solving strategies that enhanced customer satisfaction and resolved issues promptly.• Trained and mentored team members to enhance team capabilities and operational efficiency.• Maintained a professional and courteous demeanor when handling customer complaints and challenging interactions, consistently prioritizing customer satisfaction.

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  Fleet science center

  Jun 2023 - Aug 2023

  Summer intern

  • Assisted in facilitating engaging lab experiments tailored to different age groups by providing support and supervision to foster scientific curiosity and exploration among K-12 students.• Effectively communicated complex scientific concepts to students, ensuring comprehension and engagement by simplifying explanations and using relatable examples.• Promoted hands-on learning experiences by prioritizing safety protocols and supporting a collaborative learning environment.

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  University of arizona

  Feb 2024 - May 2024

  Research volunteer

  Collaborated remotely on a study investigating the impact of various zinc concentrations on hyperaccumulating plants through hydroponics by enhancing the quality of data analysis and visual interpretation utilizing Adobe Photoshop to process over 200 images, improving the clarity and accuracy of the research findings.

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  The national summer undergraduate research project

  Jun 2024 - now

  Research intern