Siddhesh Dixit

Siddhesh dixit

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location of Siddhesh DixitEtobicoke, Ontario, Canada
Followers of Siddhesh Dixit267 followers
  • Timeline

  • About me

    Project Coordinator | Financial Planning Services | Mechanical Engineer

  • Education

    • Thakur college of science & commerce

      2013 - 2016
      Higher national diploma mechanical engineering distinction
    • Conestoga college

      2022 - 2024
      Financial planning and services
    • University of mumbai

      2016 - 2020
      Bachelor of engineering - be mechanical engineering
    • Conestoga college

      2021 - 2022
      Project management
  • Experience

    • Shreeji industries

      Mar 2019 - Jan 2020
      Operations manager

      - Carried out root cause analysis and resolved project issues to synchronize project timeline by 20%.- Automated several manual tasks and reduced resource allocation by 12%.- Supported the Project Manager in creating and distributing project proposals, bids, budgets, cash flow statements, and initial schedules. Monitored project plans and ensured the quality of work.- Monitored the advancement of tasks carried out by design disciplines/trades and evaluated field inspection reports provided by consultants.- Under the guidance of the PM, issued contracts, letters of intent, and purchase orders.- Oversaw the tracking, monitoring, and expedited processing of submittals to ensure timely review and return within contract deadlines. Submittals encompassed shop drawings, RFIs, change orders, and progress payments. Show less

    • Tech mahindra

      Feb 2020 - Jul 2021
      Customer service advisor

      - Reviewed customer profiles and engaged customers in a needs-based conversation to identify potential opportunities and addressed everyday banking plans and credit card needs. - Achieved an average handle time (AHT) of 5 to 7 minutes per customer interaction, meeting or exceeding performance targets and ensuring efficient resolution of customer inquiries and issues.- Maintained a high customer satisfaction (CSAT) score of 94%, consistently receiving positive feedback and ratings from customers for service quality and responsiveness.- Supported operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities) - Proactively explored customer personal banking and credit card needs through targeted probing and seamlessly integrating marketing promotions, offering strategic advice to ensure a personalized experience that enhanced engagement and satisfaction.- Followed through on risks and compliance processes and policies to safeguard our customers’ assets, maintained their privacy, while complying with legal and regulatory requirements for the jurisdiction Show less

    • Rdj bakeries ltd.

      Apr 2022 - Feb 2023
      Quality coordinator

      - Oversee quality assurance processes, inspections, and corrective actions to maintain quality throughout project execution.- Communicated quality requirements, standards, inspection results, and quality improvement initiatives to project teams and stakeholders.- Assessed quality risks, identified potential quality issues, and developed risk mitigation strategies to ensure product quality.- Provided training to other QC technicians and plant employees as it was related to Global Manufacturing Processes.- Assisted in managing (department) supplies and inventory (e.g., swabs, environmental testing plates, etc.) Show less

  • Licenses & Certifications