Experience

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  Tech mahindra

  Jun 2019 - Jul 2019

  Summer intern

  Experimented, tested, and debugged their application (MyBell – Canada) which boosted its efficiency by 20% and also presented it to software engineering team.

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  Ericsson

  May 2020 - Jul 2020

  Data analyst intern

  •Conducted analysis using predictive modeling with SAS to analyze usage patterns for 2000+ customers, leading to a 25% increase in customer satisfaction score through personalized recommendations•Integrated Python scripts to streamline data processing, improving the efficacy of analyzing 5G network performance metrics

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  Paytm

  Jan 2021 - Jun 2021

  Product analyst intern, payments

  •Revamped the payments interface, leveraging Power BI to analyze large transactional data, identifying areas of improvement, leading to a 20% increase in transaction speed and a 40% decrease in customer service queries interface•Conducted a series A/B testing campaigns on Adobe Target that improved checkout conversion rates by 60%, achieved by optimizing button placement and payment flow•Employed advanced Excel to analyze user engagement, identifying trends leading to 3 new targeted customer engagement strategies, boosting monthly active users by 50% and improving customer retention•Engineered a user feedback system with Figma prototypes, facilitating the incorporation of direct user input into product development, leading to a 23-point increase in Net Promotor Score (NPS) and improved product usability Show less

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  Tech mahindra

  Aug 2021 - Aug 2022

  Associate software engineer

  •Designed and implemented a high availability Enterprise Resource Planning (ERP) system on Azure App Service leveraging Javato enhance reliability and performance metrics, achieving a 60% reduction in error rate•Revitalized SQL database schemas for efficient data management and retrieval, reducing query response time by 25%•Visualized multi-system data flow diagrams and integrations using Microsoft Visio, enabling alignment with 15+ stakeholders

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  Ge digital

  May 2023 - Apr 2024

  Digital technology co-op intern, technical project manager

  •Engaged in a $10 million contract to transition a client’s Markets UI to GE’s (nGEM) platform, managing cross-functional teams, leading daily standup meetings, strategizing budget allocation, and devising project contracts with 100% compliance•Managed the entire project process lifecycle on Jira, and implemented a robust Confluence space for the team, ensuring transparency and expediting project delivery by 3 weeks •Automated labor reporting system using Excel (XLOOKUP, VBA, Macros and Pivot Tables), reducing manual effort by 20 hours per week, boosting project efficiency and improving data accuracy•Drove a 70% improvement in budget forecasting accuracy for client reviews by implementing Tableau, conducting comprehensive trend analysis, and performing custom calculations, thereby enhancing the decision-making process•Harnessed risk identification and mitigation strategies, yielding 40% reduction in project exposure and exceeding stakeholder satisfaction Show less