Experience

• 

  Metro inc.

  Sept 2015 - May 2019

  Customer service representative

  • Scanned store items to ensure quantities and prices were correct, assisted customers who require advice or help with products.• Promoted to customer service desk clerk where I handled lottery, returns/exchanges, and mitigated customer complaints.

• 

  Desjardins insurance agents

  May 2019 - May 2022

  Auto and property claims advisor

  • Opened auto and property claims in a fast-paced environment while offering excellent client experience and increasing client loyalty on every call. • Appointed as Change Ambassador (June 2020-May 2022) by my manager where I was responsible for being an advocate for my team's concerns and leading change management initiatives.

• 

  Robertson & company ltd.

  May 2022 - Mar 2023

  Recruitment consultant
• 

  Collabera

  Mar 2023 - now

  Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement, career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally. We drive diversity hiring strategies and initiatives across multiple industries. Our mission is to change how the world works for the better and provide top digital talent for our clients. We create connections to change lives and deliver meaningful impact for people and businesses. Show less

  • Account Manager/Recruiter

    Sept 2023 - now

  • Recruiter

    Mar 2023 - Sept 2023