Experience

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  Capgemini

  Sept 2018 - May 2021

  Associate consultant

  • Contributed as a UI developer on the Insurance Claims Product and implemented critical things from scratch for multiple LOBs(Line of Business) such as general liability, homeowners and auto.• Collaborated with business analysts and stakeholders to improve user experience through brainstorming ideas.• Designed and developed multiple screens for different LOBs and reduced their time, improved quality by 20%• Utilized tools such as Gosu, Java, SQL, Postman, SOAP UI for project development. Show less

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  Deloitte

  May 2021 - Sept 2023

  Consultant

  Leadership• Successfully transitioned a defect-triaging project from a previous vendor, demonstrating strong technical expertise and leadership skills.• Led a team of 3 members, ensuring smooth knowledge transfer and project continuity.• Fostered a collaborative team environment, enhancing communication and productivity.Corrective Action• Conducted impact analysis on over 70 post-resolution issues in the production environment.• Enhanced application performance and improved customer experience.Fixing Production Issues• Collaborated closely with clients to discern enhancement requirements and prioritize solutions for approximately 10 critical issues, resulting in improved business operations and heightened client satisfaction.• Proposed alternative solutions for over 30 unresolved production issues affecting customers and clients.• Addressed user pain points effectively while optimizing backend solutions for seamless data transfer between systems.Triaging Issue • Conducted thorough analyses of production issues to determine the validity of reported defects.• Developed and implemented a systematic approach to quickly identify and categorize defects, improving overall efficiency and reducing the time required for the defect-fixing process by 60%.• Collaborated with cross-functional teams to ensure accurate and timely resolution of valid defects.• Enhanced the defect management workflow, leading to faster turnaround times and improved product stability.Prioritising • Performed meticulous analysis to prioritize 20 production issues, distinguishing critical defects for urgent resolution.• Streamlined operations by focusing on resolving critical defects promptly, resulting in increased output.• Enhanced team efficiency by providing clear direction and focus, ensuring resources were allocated effectively to address critical and high-priority issues instead of medium or low-priority issues. Show less

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  Hexaware technologies

  Sept 2023 - Apr 2024

  Product developer

  • Independently designed and implemented a system for automating payment processes and estimating claim amounts.• Streamlined processes to reduce claim processing time by 70% for 60% of all claims.• Adapted the system to handle multiple lines of business, including auto, general, and property insurance.• Enhanced customer satisfaction and drove positive business outcomes through seamless integration.

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  Xlri jamshedpur

  May 2024 - now

  • Executive Member Career Development Committee

    May 2024 - now

  • Executive Member Prodzion( The Product Management Club)

    May 2024 - now