Experience

• 

  Skechers

  Dec 2016 - Jul 2018

  The Sales Floor Supervisor is part of the Store Management Team and is responsible for the daily planning, organization and follow up of all sales floor activities within the store. The Sales floor supervisor will aid the Manager/Assistant Manager in the day to day operations of the store as may be designated and will need the confidence to motivate and inspire the team to maximise the stores sales performance. Floor Supervisors are responsible for some opening and closing duties, as well as filling in when no manager is available. Show less

  • Assistant Store Manager

    Jan 2018 - Jul 2018

  • Apparel Product Manager

    Jan 2018 - Jun 2018

  • Floor Supervisor

    Dec 2017 - Jan 2018

  • Product Specialist

    Dec 2016 - Dec 2017
• 

  Dade county federal credit union

  Jul 2018 - now

  The Digital Experience Manager will provide leadership, expertise and guidance for all digital operations, including membership growth, digital experiences, products and services, with a focus on adoption of self-service options. The Digital Experience Manager will be responsible for driving the development of digital member self-service and communication channels to enhance convenience and desirability to Dade County Federal Credit Union members. Digital channels include Online Banking, Mobile Banking, Interactive Teller Machine (ITM), Online Account Opening, Secure Online Messaging, Emails, Live Chat, Video Conferencing and Remote Deposit Capture. Show less Sales and operations administrative assistants oversee operations while performing various supportive tasks of the organization. Often tasked with responding to members queries and calls, arranging appointments, answering inquiries within the office, and keeping every transactional record among vendors, employees, and members. Assisting with branch coverage. Conduct branch visits and audits with Vice President and Assistant Vice President of the sales and operations department. Calculate commission/incentives paid to front line staff for branches, call center and electronic services. Complete various projects assigned by upper management. Show less The Loan Processor is responsible for providing quality service to our members while fulfilling all loan conditions required in order to fund loans for our members over the phone, email, and regular mail. This high contact position requires an ability to communicate effectively with proper perspective and current members and to represent the credit union in a positive and professional manner. The Loan Processor will work closely with Loan Service Representatives to complete all required documentation on loan applications. Show less Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and checking account problems. Answers members’ questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union products and services. Performs specific assigned side-jobs including various clerical and receptionist functions, and assists MSRs and management with duties as required. Serves members promptly and professionally. Show less

  • Director, Member Experience

    Jan 2025 - now

  • Manager, Digital Experience

    Oct 2022 - Jan 2025

  • Administrative Assistant, Sales and Operations

    Jan 2022 - Oct 2022

  • Electronic Services Representative

    Feb 2020 - Jan 2022

  • Loan Processor

    Jan 2019 - Feb 2020

  • Teller

    Jul 2018 - Jan 2019