Experience

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  Swiss chalet restaurant

  Jan 2011 - Dec 2015

  Server and hostess

  Deliver exceptional service by greeting and serving customers in a timely, friendly manner. Greeted guests and communicate about wait time. Routinely checked menus to verify they were current, clean and wrinkle-free. Welcomed and acknowledge all guests in a friendly, service-oriented manner. Politely answered phones promptly and recorded and confirmed reservations. Maintained an accurate wait list.

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  Copper creek golf club & events center

  Sept 2015 - Dec 2015

  Banquet server

  Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Promptly served all food courses and alcoholic beverages to guests.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Delivered exceptional, friendly and fast service.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Show less

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  Swiss chalet rotisserie grill

  Dec 2015 - Jan 2019

  Dining room manager

  Served as mentor to junior team members.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Scheduled and directed staff in daily work assignments to maximize productivity.Developed and maintained exceptional customer service standards.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Counseled and disciplined staff when necessary. Show less

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  G adventures

  Jan 2019 - Jul 2021

  Global connections officer
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  Swiss chalet rotissierie and grill

  Aug 2021 - Nov 2022

  Manager
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  Kleinburg veterinary hospital

  Oct 2022 - now

  Veterinary assistant