Experience

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  Computer associates

  Jun 2000 - Oct 2006

  Senior instructor / project manager

  • Responsible for the new classroom environment in Amsterdam, Holland. Spent two months examining existing hardware and determining solution to image foreign systems for rapid classroom implementation (both Wintel and Unix).• Managed teammate development, including hiring, coaching, objectives setting, performance management, and retention.• Lead a team in determining mobile classroom solution consisting of Dell laptop computers and cases to ship laptops, routers and all required hardware to create a mobile network.• Directly responsible for VodaPhone saving 12 Million dollars by preventing network outages.• Prevented sever network and application outages in multiple Fortune 100 customer companies servers that were mis-configured and near collapse. • Responsible for the designed Unix and Wintel classrooms at corporate headquarters. Show less

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  Concord communications inc

  Jun 2000 - Apr 2005

  Senior technical instructor / project manager

  • Concord was purchased by CA in 2005.• Lead instructor for all course development and delivery, focusing on telecommunications. • Was given projects of developing critical classes to largest and critical customers worldwide.• Selected to developed first Boot Camp for Sales Engineers (SEs).• Selected to institute classroom environment in Amsterdam, Holland. Spent two months examining existing hardware and determining solution to Ghost foreign systems for rapid classroom implementation.• Developed Ghosting procedures for all US classrooms.• Managed the first eLearning course for Concord (acquired by CA in 2005). • Managed eHealth versions 5.0 and 5.6 (major releases) courseware development projects from pre-alpha to software release. This courseware was for Level II and III Support Engineers (SEs), Pre-Sales Engineers and Professional Services Consultants. • Assisted VodaPhone in saving 12 Million dollars by preventing network outages. Show less

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  Avanade

  Sept 2006 - May 2007

  System engineer / project manager

  • Contractor for Nelnet, assigned to the Loan Application Flow (LAF) project to redesign the loan application flow process for Nelnet Inc.• Collaborate with management and contractors in the design of the SOA architecture for Development and QA environments.• Directly trained Nelnet personnel on SOA principles, data flow and utilization. • Responsible for the creation and publishing appropriate initial architecture principles and standards, position papers, blueprints, best practices, patterns and frameworks for SOA environment. Show less

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  Nelnet business solutions

  Jun 2007 - Aug 2008

  Project manager

  • Responsible for the architecture and management of the SOA Enterprise Service Bus environments above QA (Beta and Production). A multi-million-dollar project.• Led daily SCRUM meetings to ensure proper configuration/implementation was documented and performed accurately and meeting current requirements.• In charge of creating the procedures utilized to deploy projects to environments, ensuring the stability of the environments and minimizing the potential for cross-project contamination.• Lead a team of architects in determining the implementation of the SOA environments to satisfy the changing business needs which directly were in conflict with existing security standards. • Responsible for confirming and implantation of security in SOA environments. • Worked under Agile methodology.• Facilitated cross team and cross component collaboration to include business sections and IT personnel (Developers, BA and QA) that allowed teams to identify functional and non-functional requirements on projects.• Utilized Software Development Life Cycle (SDLC)• Maintained SOA security by working with Network and Software Architects in determining a solution to permit non-SOA programs to communicate with SOA programs. • Responsible for the review of functional and technical designs to identify areas of risk and/or missing requirements.• Coached System Engineers, Application Developers and Business Systems Analysts in the areas of technology, design, architecture and performance. • Facilitated communication between the IT organization and assigned business area to ensure project requirements were understood and coded accurately.• Responsible for the creation and publishing appropriate final architecture principles and standards, position papers, blueprints, best practices, patterns and frameworks for SOA environment. Show less

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  Tek systems

  Oct 2008 - Jan 2010

  Contractor - bank of america / project manager

  • Oversaw the 100% successful migrated of over enterprise 86 applications (30 applications simultaneously) comprising of over 1000 computers (Wintel, Unix, Linux, Solaris, iSeries, pSeries and mainframe servers)• Managed the Team Foundation Servers• Coordinated multi-time zone SCRUM sessions with sessions with engineers, developers and business personnel worldwide, ensuring all requirements were identified and services were migrated into Bank of America • Determined IT infrastructure requirements/specification/design/planning for server and application moves into BAC's data centers, requiring expansions/build outs to accommodate• Managed project deliverables including risk mitigation, assessing critical paths and dependencies, and measurement of milestones Show less

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  Cypress insurance

  Feb 2010 - Oct 2011

  Project manager / network architect

  • Determined IT infrastructure requirements/specification/design/planning for the company and lead the development of a strategy for systems development, infrastructure acquisition and deployment• Responsible for moving date centers (primary and secondary) to new facilities, moving all applications to new servers and ensuring communications between all locations were secure• Worked with architects, mechanical/civil engineers and facilities managers in configuration and design sessions to ensure data centers meet stringent specifications• For data center build out, examined new systems, data center infrastructure and support; which included Networking, System Administration, Storage, Development, Operations, Security, Failover testing, etc.• Developed, defined and executed data center project plans, scope, activities, schedules, budgets and deliverables and briefed C-Level management on status using PowerPoint• Used MS Project for project management to ensure changes and delays were address, approved and monitored for triple constraint (schedule, cost, and scope)• Introduced Agile methodology and held daily SCRUM sessions during data center migration project • Determined need for and worked with management on and produced the first mobile app• Worked with C-level management on insurance practices, rates, breakdowns and procedures, to ensure projects were targeted in the correct order and based upon regulatory requirements• Coordinated off-shore developers (India, Vietnam and Russia), clarify requirements and questions Show less

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  Technisource

  Nov 2011 - Dec 2012

  Project manager

  6 month contract to Citizens P&C Insurance.Commercial Underwriting Support• Worked under Agile and Waterfall methodology.• Coordinated release and coding with multiple department Project Mangers to ensure all department’s goals are compatible.• Guided the design, implementation, and delivery of work.• Led Scrum sessions to ensure proper QA and development processes were defined and executed.• Assisted in the identification and definition of business terms and entities to be covered in the business glossary.• Ensured QA and development processes were defined and executed to fulfill business requirements.• Created taxonomies and metadata frameworks for grouping and tagging content. • Modified current systems to meet current government regulations.• Meet regularly with SEM and internal web frontline teams weekly to discuss current project status and future requests.• Worked with Underwriting, IT, Product Development, Accounting and other departments on multiple code enhancement request.• Ensured business requirements were reviewed, addressed and accurate in deliverables before releases, tested project in lower environments prior to Production deployment.• Analyzed web site profiling results, reference data sets and produced data quality scorecards.• Supported front (UI) and back end (mainframe) system. • Managed 43 enhancements, defects and data change requests. Show less

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  Black knight financial services data & analytics

  Oct 2012 - Apr 2016

  Business analyst / project manager

  Wells Fargo Dedicated /Bank of America Dedicated Team• Created and maintained accurate project scope documents on 5 to 9 projects simultaneously• Performed change control management activities on all projects assigned, going through the Change Control Board (CCB) for approval• Utilized Team Foundation Server for all project tickets and MS Project for project tracking• Planned, coordinated, and tracked project activities, objectives, and organized resources from across all Technology areas to achieve SDLC cycle project objectives• Lead global virtual project teams, in a matrix organization, to ensure project scope is maintained, software and infrastructure requirements completed on time/on budget and performed appropriate change controls as required and all project deliverable delivered on time and budget• Developed project requirements, schedules and delivery plans, which were integrated with other departments plans, which then were used to create the release plan • Over a 2-year period developed a solid working relationship with client BAC management and received multiple accolades from top BAC management by ensuring maximum client satisfaction• Praised by client for driving projects to completion (performing work outside normal business hours and extended hours) and ability to overcome issues encountered (thinking outside of the box) to ensure projects were successful• Monitored and Controlled the project to provide updates through meetings and emails to all stakeholders and project team members, to identify, troubleshoot, and resolve potential project issues• Identified unique opportunities for BAC (new flows and designs), weighing alternatives and presenting solutions that are consistent with the BAC strategy Show less

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  Union correctional institute - volunteer prison ministry

  Oct 2015 - Oct 2019

  Volunteer prison ministry

  Union Correctional Institute - Volunteer

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  Wells fargo

  Oct 2016 - Apr 2017

  Project manager / bsc

  • Part of the overall Workflow Automation Stop/Start script program for over 40,000 servers and cloud services, the project to automate the patching of all servers and programs• Planned, coordinated, and tracked project activities, objectives, and organized resources from across all technology areas to achieve project objectives, managing multiple enterprise technology teams• Organized multiple teams to determine the Enterprise Resources that were to be automated and how to secure these servers and applications• Utilized Excel spreadsheet to prioritize applications using specific criteria• Monitored project deliverables and progress through continuous communication with all project members• Lead over 60 projects to determine scripts on UNIX/ Linux servers• Managed project deliverables including risk mitigation, assessing critical paths and dependencies, and measurement of milestones Show less

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  Btg, inc. (business technology group, inc.)

  Mar 2017 - Jul 2019

  Project manager

  Contract Project Manager at Bill2Pay.• Drove change by building the Project Management Office for Bill2Pay and mentored all PMs• Created a new Organizational Vision with IT Director • With the IT Director, developed the new Enterprise Resource Plan (ERP) vision for B2P, which included determining the new architect, what software to be utilized (new software included TFS, Power BI, and SharePoint), and the policies and procedure to be implemented• Responsible for the first successful project that had a hard production release date, brought project in on schedule and on budget• Started the Quote to Cash process and ensure a specific level of ROI before projects were specified• Responsible for on boarding the largest, most difficult customer to date, coordinating all new API calls, IVR, Web services, and new SQL databases, to include coordination with a new partner. The project has brought in over $250,000 monthly.• Responsible for leading an industry new project that potentially will bring in over $2 million revenue for the company• PM that is leading all core projects to rebuild the company and positioning for the future• Assist the IT Manager in determining personnel to be assigned for projects• Instituted formal project practices to include policies and templates for all phases of all projects, including templates, formalize change control process, and Smartsheet guidelines• TFS Administrator Show less

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  Modis

  Oct 2019 - now

  Project manager ii - technology

  • Currently the Program Manager on the Teller Carputer, MICR Printing, and DirectLink Merchant projects for a large national bank. The client has two project managers, as does FIS. I am working as the coordinator for this joint project. • Managed the first project for creating a Flacon Fraud application for a specific client, responsible for the implementation and develop documentation for the Credit team to ensure successful implementation of future clients.• Led multiple Integrated Payables (IP) SaaS implementation projects. The projects included transactions for ACH, check, wire and Virtual Credit Check (vCard) payments to client vendors utilizing multiple ERP systems.• Led a large bank client Invoice to Pay (I2P) and IP implementation project. Project split into three projects, ACH/Check, vCard and MQ Wire transaction projects. ACH, Check, and vCard transactions have been implemented. MQ Wire transactions is in file stage of implementation.• Led large client bank credit conversion project. This FI had four BINs, of which one was converted. Multiple hurdles had to be overcome due to client losing their experienced staff just before the conversion started. • Ensure all data is secure, accurate, available to the client as required, and that all data integrity is maintained• All projects have remained on schedule and met budgeted estimates.• Have recommended multiple improvements to the FIS Implementation team that have been accepted and implemented. Show less

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  Open to new opportunities

  Sept 2020 - now

  Program/project manager

  An experienced Program Manager or Sr. Project Manager who is open to new opportunities. I am willing to discuss your position that is for a company located anywhere in the world if the position is remote. Or opportunities that are between Jacksonville and Daytona Beach FL. I have extensive work with SaaS applications, such as when working with Bille2Pay, FIS, Black Knight, and other companies.

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  Fis

  Oct 2020 - now

  • Business Process / Agile Lead

    Oct 2020 - now

  • Business Process / Agile Lead

    Oct 2020 - Oct 2020
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  Tavant

  Nov 2020 - now

  Sr. project manager
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  Experian

  Feb 2022 - now

  Senior project manager