Puneet Gupta

Experience

• 

  Modi agarwal &co

  Mar 2019 - Apr 2020

  As an accountant my job was to accessing, managing and upgrading the tally software I worked on application named as “INDIAN FESTIVALS “ and in it i was supposed to manage the stock and orders comes on the application .

  • Accountant

    Mar 2019 - Apr 2020

  • Application System Manager

    Mar 2019 - Apr 2020
• 

  IFFCO Kisan Suvidha Limited

  Mar 2021 - Jan 2022

  Customer Service Representative

  As an customer support executive, My job was to analyse and then register the complain which comes under Consumer protection ACT.

• 

  Mantra Properties and Developers

  Dec 2022 - Jan 2023

  Management Trainee

  * Dealing with clients directly : Sales Pitch , Model demonstration ,Floor plans ,sample flat explanation cost sheet explanation , negotiation , follow ups.* Handled the responsibility of GRE : Filled KYC of the clients , AV room operations.* Marketing for the new project , Tower launch , Genrated Token amounts (EOI), Warm clients.* Worked with ICP to source clients for visit and Tele calling to the clients .

• 

  360tf

  Jun 2023 - Jul 2023

  Strategic Alliances Intern

  Research and generate lists of potential customers• Create and Provide input on customer briefs, presentations, and sales literature• Help develop client relationships and retain existing accounts• Assist in evaluating new sponsorship opportunities• Learn and apply sales techniques• Maintain sales records• Conduct Demos on regular basisCustomer support:• Extend support to clients during the onboarding process.•Regular calls to existing clients to proactively service them and attend to their needs.• Address any queries of clients relating to transaction processing by internally coordinating with the relevant departments and calling back the client with resolution.• Systematic documentation of customer logs, turn-around time, complaint resolution, etc. Show less