Richa Shukla

Richa Shukla

Information Analyst

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location of Richa ShuklaWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Credit Manager

  • Education

    • Uttar Pradesh Technical University

      2005 - 2009
      Bachelor of Technology - BTech Electronics and Communications Engineering
    • Jesus & Mary School

      1990 - 2005
      10+2 English PCM

      Activities and Societies: School Captain, Debate/Elocution team, other co-curricular and extra-curricular activities etc

    • IIM Indore

      2009 - 2011
      Certificate Programme in Management General Management and Marketing Management
  • Experience

    • Innodata Isogen

      Jul 2009 - Aug 2010
      Information Analyst
    • Union Bank of India

      May 2013 - now

      • Processing and supervising approval of loan proposals, letter of guarantees & sanctioning credits after appraising the application & verifying documents as well as post sanction follow-up and disbursal of loan. • Obtained and reviewed credit reports, and financial statements to establish credit limits for new accounts.• Managed corporate client investment portfolios by providing appropriate financial plans based on their financial status and needs.• Grew branch revenue by an average INR 10 million per 6 months by successfully selling and cross-selling financial products and insurance products.• Managed general ledger master files in Finacle/LAS, ensuring debtor accounts are reconciled on monthly and quarterly basis.• Devised collection recovery strategies to resolve customer grievances and followed up for recovery on past overdue balances and bad debt.• Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.• Deep understanding of industry best practices and legal guidelines to safeguard critical bank assets.• Monitor and analyze accounting data to ensure compliance and adherence to Bank guidelines by conducting KYC, CDD, EDD etc.• Oversaw daily reporting, documentation and record-keeping requirements to ensure enhanced due diligence and compliances.• Educated customers on best practices and Govt. policies to achieve and maintain financial inclusion through emerging bank technology, such as online and ATM offerings and implementation of Govt. social security schemes.• Developed an effective strategy to generate new business and build relationship through networking and marketing.• Processed customer transactions of INR 10 million daily with 100% accuracy.• Brought in new business connections and revenue generation opportunities by improving networking strategies. Show less

      • Manager

        May 2013 - now
      • Manager

        May 2013 - now
  • Licenses & Certifications

    • Certified Treasury Professional (CTP)

      Indian Institute of Banking and Finance
      Oct 2020
    • Diploma in International Banking and Finance

      Indian Institute of Banking and Finance
      Jul 2021
    • JAIIB

      Indian Institute of Banking and Finance
      Feb 2019
    • CAIIB

      Indian Institute of Banking and Finance
      Feb 2020