Eman Alarfaj

Experience

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  King Abdulaziz medical city National Guard Health Affair

  Jun 2013 - Feb 2014

  Intern - Programmer/Developer

  Worked as summer trainee on programming and developments.

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  Tata Consultancy Services

  Jul 2014 - Feb 2015

  Assistant System Engineer

  • Understand customer needs and develop plans to address them• Identify opportunities for customers to achieve their business objectives by providing innovative, IT solutions and services.• Troubleshoot and resolve technical problems in timely and accurate manner to improve application performance and functionality.

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  Prince Noura University

  Feb 2015 - May 2015

  Learning And Development Specialist
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  GOSI - General Organization for Social Insurance

  May 2015 - Sept 2020

  • Communication with key stakeholders and product sponsors.• Determines customers' needs and desires by specifying the research needed to obtain market information• Define product vision, road-map and growth opportunities• Determines product pricing by utilizing market research data• Plan and prioritize product feature backlog and development for the product• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy• Provide backlog management, iteration planning, and elaboration of the user stories• Work closely with Product Management to create and maintain a product backlog according to business value/ROI• Lead the planning product release plans and set expectation for delivery of new functionalities• Research and analyze market, the users, and the roadmap for the product Show less • Develop the Business Requirement Document (BRD) in collaboration with the business.• Traceability and management of changes to requirements• Assist in the development of the business case study of potential technical enhancements.• Analyze and understand problems of a routine and simple nature in order to derive a solution.• Benefit realization owner for different product with responsibility of monitoring solution implementation benefits periodically to determine the actual value created and help shape more informative decisions in the future.• Managing communication with external entity such as MLSD, MCI, SAMA, Banks ..etc. Show less

  • Product Manager

    Nov 2018 - Sept 2020

  • Business Analyst

    Feb 2018 - Nov 2018

  • Developer

    May 2015 - Feb 2018
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  Mudad

  Jun 2019 - Sept 2020

  Business Development Manager

  • Started Mudad business product from the ground as part of the NTP2020 initiative. Which provided two main products : Payroll Management product and WPS compliance product.• Responsible for building the business model for the payroll processing services that was offered for SME’s as better payment channel to thousands of Saudi businesses.• Responsible for WPS compliance enablement to achieve MHRSD target to cover all SMEs size including micro with 90% compliance as target.• Monitoring and directing the marketing and customer service activities, as well as product development activities of the company. Establishing appropriate systems and operations to grow the user base and services.• Establishing strategic partnerships and building trust relations with key partners from all Banks, SAMA, StcPay, and HR system providers such as Jisr .• Preparing, negotiating, and managing contracts related to the team, ensuring compliance with strategic objectives, internal policies, and legal obligations. Show less

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  Lean Business Services

  Aug 2020 - Apr 2021

  Senior Manager, Product Management

  • Developing and refining the product strategy, including setting long-term goals and objectives• Working closely with cross-functional teams, including engineering, design, and marketing, to ensure alignment and successful product development.• Responsible for overseeing and driving the success of a product throughout its lifecycle for Anat product (Practitioners platform )

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  SPL|سُبل

  Apr 2021 - Mar 2023

  Product Growth and Monetization Director

  • Establish and Manage Product and Growth department.• Developed comprehensive partnership strategies and identified potential partners.• Responsible for Collaborating with partners to create mutually beneficial initiatives, which included enabling National Address adoption through different gov entity: Absher, Tawaklana, Seahhty , MOMMRA, MOI, MoE ..etc• Enabled the E-commerce and Logistics sector to adopt national address.• Build and developed a bundle of monetizable services which led to an increase in volume to 124% growth.• Oversee and manage more than 150+ partners in gov, banking, insurance, and private sector.• Responsible for Identifying opportunities for revenue generation through partnerships, which involve revenue-sharing agreements, licensing, and other financial arrangements such as API selling for all address related product with map providers: Google, or Logistics companies: Aramex, FedEx or E-commerce platform: Noon , Amazon. Show less

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  MRSOOL | مرسول

  Jan 2023 - Feb 2024

  VP Product & Growth
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  Takamol Holding

  Feb 2024 - now

  Senior Director, Product Management & Data Monetization