
Dorcas Oyebokun
Revenue Officer

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About me
Project Manager | Operations Manager | Driving Successful Projects and Optimizing Processes for Efficiency and Excellence | SDG 4 & 5 Advocate
Education

University of Calgary
2024 - 2025Post Graduate Program Project ManagementAdvanced Project Management, Business Analysis, Change Management and Frontline Leadership

Obafemi Awolowo University
2012 - 2016Bsc. Geography (Social Sciences) GeographyActivities and Societies: National Association of Geography Students

Tekedia Institute
2021 -Mini MBA Innovation and Growth
Experience

Oredo Local Government
Feb 2018 - Feb 2019Revenue OfficerAs a Revenue Officer, I ensured the accuracy and integrity of financial records, provided expert guidance on taxation standards, and spearheaded investigations to safeguard public funds.Key Achievements:🔹 Examined accounting systems and internal controls to ensure compliance with taxation standards, resulting in improved accuracy of financial reporting.🔹 Advised on effective evaluation and reporting methods for goods subject to taxation, enhancing the precision and reliability of audit processes.🔹 Monitored payment records for discrepancies, initiating investigations in cases of suspected fraud or abuse, which contributed to a more secure financial system and the prevention of revenue losses. Show less

Sciential
Jun 2018 - Jul 2020Project Management AssistantIn my role as a Project Management Assistant, I supported project success through data-driven insights, efficient project coordination, and high-impact marketing strategies that contributed to improved brand presence and lead generation.Key Achievements:🔹 Executed a high-impact marketing campaign, driving a 25% increase in brand awareness and a 15% boost in lead generation.🔹 Implemented streamlined project management procedures, reducing turnaround time by 20% and improving team productivity through effective collaboration with cross-functional teams, clients, and vendors.🔹 Managed project documentation using advanced project management software, ensuring accurate tracking and accountability for project milestones and deliverables.🔹 Conducted data analysis to provide actionable insights that informed marketing strategies and supported key decision-making processes.🔹 Prepared visual materials and reports for client presentations, effectively communicating campaign progress and results, and facilitating transparent client interactions.🔹 Developed comprehensive client onboarding processes, ensuring seamless transitions and elevating overall client satisfaction. Show less

PNT Events and More
Jan 2019 - nowProject CoordinatorWith a proven track record in event coordination, I specialize in orchestrating seamless and unforgettable experiences. My expertise lies in planning, executing, and managing both in-state and out-of-state events, catering to up to 5000 guests.Key Achievements:🔹 Successfully coordinated diverse events for over 5000 guests, ensuring flawless execution.🔹 Expertly managed event logistics from pre-planning to execution, guaranteeing smooth operations.🔹 Led and supervised ushers and event servers, ensuring exceptional service delivery.🔹 Demonstrated vendor management skills by sourcing, negotiating, and overseeing vendor partnerships.🔹 Crafted precise D-day event timelines, contributing to the meticulous execution of events. Show less

Gazelle Systems and Solutions
Feb 2020 - Jul 2023Associate ConsultantAs an Associate Consultant, I drove operational excellence and client success through strategic initiatives, in-depth analyses, and innovative solutions that resulted in measurable growth and efficiency improvements across multiple projects.Key Achievements: 🔹 Championed the implementation of process improvements, reducing operational costs by 10% within three months, showcasing the ability to optimize performance under tight timelines.🔹 Conducted comprehensive market trend analyses and collaborated with cross-functional teams to present strategic recommendations that resulted in a 15% increase in client revenue.🔹 Led in-depth competitor and market analyses, identifying untapped market segments and driving a 20% expansion in the client's customer base.🔹 Delivered high-impact client presentations that facilitated better decision-making, significantly enhancing client satisfaction and fostering long-term relationships.🔹 Developed a proprietary tool that streamlined complex data analysis processes, saving an average of 8 hours per project and boosting overall project efficiency.🔹 Collaborated dynamically with sales and product teams to execute marketing campaigns, leading to a 10% increase in revenue within six months. Show less

Aisiki- Feeding Africa!
May 2021 - nowIn my role as Internal Operations Manager, I bring Aisiki’s mission of food security and agricultural development to life by driving operational efficiency and ensuring streamlined processes. I am responsible for overseeing internal operations across the South-South and Northern regions of Nigeria, building operational strategies that align with Aisiki's long-term growth objectives.Key Achievements:🔹 Implemented new processes and optimized existing workflows, resulting in a 20% reduction in turnaround time for project execution across multiple regions.🔹 Successfully led the internal operations of Aisiki in both the South-South and Northern regions of Nigeria, ensuring that all internal activities support strategic objectives and reflect the organization’s commitment to feeding Africa.🔹 Acted as a liaison between cross-functional teams and external organizations, enhancing synergy and strengthening partnerships, which improved service delivery and customer satisfaction by 15%.🔹 Developed a scalable operational model that supports Aisiki’s vision and strategic growth, positioning the organization to expand its services and achieve a 30% increase in operational capacity. Show less In my role as an Executive Assistant, I provided high-level support to the CEO and managed HR operations, ensuring seamless administrative functions and enhancing productivity across the organization. My efforts contributed to streamlined processes, improved communication, and a more effective work environment.Key Achievements:🔹 Utilized Kanban methodologies through Trello and ClickUp, reducing employee onboarding time by 20% and enhancing overall efficiency.🔹 Acted as the primary point of contact for business clients, special interest groups, and internal C-Suite executives, facilitating the resolution of issues and driving strategic initiatives.🔹 Ascertained and maintained the confidentiality of all company communications and documentation, maintaining compliance with organizational standards and boosting trust within the team.🔹 Efficiently managed financial tasks, including expense reports, purchase orders, and invoices, resulting in a 15% decrease in processing errors.🔹 Developed and executed compliant and cost-effective office procedures, leading to a 30% increase in overall operational efficiency.🔹 Provided constructive feedback on service issues and operational concerns, contributing to a 25% improvement in team productivity and service delivery. Show less
Internal Operations Manager
Jan 2022 - nowExecutive Assistant To Chief Executive Officer | HR Support
May 2021 - Jan 2022
Licenses & Certifications
- View certificate

McKinsey Forward Program
McKinsey & CompanyDec 2022 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInJan 2022 - View certificate

Gender Discrimination in the Workplace
Alison - Free Online LearningSept 2021 - View certificate

Human Resource Policies and Organization Structure
Alison - Free Online LearningSept 2021 - View certificate

Fundamentals of Human Resources
Alison - Free Online LearningJul 2021
Volunteer Experience
Museum Attendant
Issued by The Confluence Historic Site & Parkland on May 2024
Associated with Dorcas OyebokunExecutive Assistant
Issued by LSM on Sept 2017
Associated with Dorcas Oyebokun
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