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Tammy Cramer

Tammy Cramer

QA Tester

Followers of Tammy Cramer286 followers
location of Tammy CramerColorado Springs, Colorado, United States

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  • Timeline

  • About me

    Visionary QA Process Manager Highly effective leader and communicator for coaching, and building cross-functional teams

  • Education

    • Adams State College

      -
      Bachelor of Science (BS), Business Administration, Emphasis in IT

  • Experience

    • Optika

      Jan 1999 - Jan 2001
      QA Tester

      Created new communications paths with vendors ensuring that they knew they had an advocate in Optika by traveling to their site and meeting with them personally.

    • Graven Austin & Drake, Inc.

      Jan 2001 - Jan 2003
      Computer Support Specialist

      I created several systems to minimize costs for the company both in their do not purge scrubbing as well as creating a billing system for one of their campaigns.

    • Progressive Insurance

      Jan 2003 - Jan 2007

      Saving time working with in house automation for testing and helping others to learn and use the system. Creating excellent customer service experiences through my systems knowledge and using my communications skills.

      • Quality Assurance Analyst

        Jan 2006 - Jan 2007

      • Licensed Customer Care Associate

        Jan 2003 - Jan 2006

    • NextGen Information Services

      Jan 2008 - Jan 2010
      Development to Development Testing Coordinator (Verizon)

      Ensuring testing environments are up and running through regression testing and learning of complex sets of systems

    • SESC

      Jan 2010 - Jan 2012
      QA Analyst Test Engineer (Barclaycard)

      Created a team that understands and can test at a service level as well as from the user interfaces that use those services. We learned and created regression tests in Soap UI, created processes for testing as well as tracking that testing, and ran projects that where purely service oriented.

    • Barclaycard

      Jan 2012 - Jan 2019
      Assistant VP QE

      Saved millions of dollars by guiding caching and other projects that ensured a reduction of outside vendor charges.Created better customer experiences on projects that completely rewrote the services and user interface for our customer website.Guided team through the creation of dashboard, team interface and automated regression that lead to 50% less downtime for all testers at BarclaycardUS.Created systems and communications that ensured 50% less production indents as well as less time spent working on those that did make it to production.Created and lead continuous upgrade of automated API regression test beds using SoapUI and Cucumber. Show less

    • Tyler Technologies

      Apr 2021 - now
      BA/Quality Engineer

  • Licenses & Certifications

    • Learning the fundamentals of accessibility testing

      Level Access
      Feb 2024
      View certificate certificate