Rachel Leang

Experience

• 

  Singapore Management University

  Aug 2015 - Aug 2016

  Deputy Marketing Director- Kidleidoscope Community Service Programme

  Kidleidoscope is a community service initiative that works with youth at risk, using art as a platform to interact and inspire them. Through the program, we strive to enable both beneficiaries and participants to gain a new perspective on life through community immersion.• Worked with youths from CARE Singapore, StagMatch, Calvary Community Care & external companies• Planned & executed the Kidleidoscope CSP Freshmen Camp with my team• Led Beneficiary Visits & gave talks to parents & freshmen• Liaised with external companies, suppliers & SMU’s Centre for Social Responsibility• In charge of interviewing & recruiting the new batch of Executive Committee & conducted Training• Responsible for branding & outreaching—produced collaterals, took photos & made video montages• Managed social media platforms such as Instagram & Facebook Show less

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  Eu Yan Sang International Ltd

  May 2017 - Aug 2017

  Corporate Human Resources Intern

  Interned as a member of the Corporate Human Resources Team, in charge of HR functions in retail & clinical operations in Asia Pacific Region:• Kick started Human Resource Information System (HRIS) project implementation to automate & streamline HR processes• Prepared Productivity & Demographic Analyses & Manpower Reporting for the region (i.e., Singapore, Malaysia, Hong Kong, Australia)• Supported Regional Talent Acquisition & conducted phone interviews• Took charge of onboarding process for new hires• Assisted in Restructuring processes of human capital— Cost-benefit analysis to aid in decision-making• Organised & Executed Employee Engagement activities Show less

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  Eu Yan Sang International Ltd

  Dec 2017 - Dec 2017

  Regional Human Resources Assistant

  Invited to return in between university term breaks and internships in Dec 2017 & July 2018.• Supported Regional Talent Acquisition— Talent Mapping, solicitation, screening,shortlisting and interviewing of candidates• Reviewed policies and achieved standardization of processes across regional offices (ie. Singapore, Malaysia, Hong Kong, Australia)• Successfully organized and executed Employee Engagement activities

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  GE Healthcare

  Jan 2018 - Jun 2018

  Learning & Development Intern, ASEAN

  This Internship is focused on the creation of a Learning and Development Education Strategy for the ASEAN Commercial Team.3 key ASEAN Education Projects:1. Deployment of a New Learning Mobile Application in ASEAN- Effectively managed content development and lesson releases with Subject Matter Experts and outsourced IT vendor - Led engagement & communication plans, increasing usage rate by >30% & adoption rate by 20%- Measured Effectiveness through user analytics and feedback from the ground- Due to positive response, Learning App is being extended to Channel Partners (distributors)2. Supporting the development of new Class-room trainings for Commercial Team- Develop new training structure, content and teaching methodologies with internal ASEAN Experts - Conducted first run of newly developed training plan— consisting a total of 10 trainings locally & overseas- Coordinated all trainings, end-to-end, including logistics - Facilitated and engaged participants for Singapore-held trainings- Determined graduates through various score-evaluations- Measured Effectiveness through training-evaluation and interviews and implemented long-term measures- Carried out discussions with Training Leaders from several regions which allowed sharing of best-practices 3. Release of New On-boarding computer-based-training for new hires- Developed module mapping per function- Assigned new hires respective online courses- Follow-up and track completion Show less

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  Mastercard

  May 2019 - Oct 2019

  Talent Management & Development Intern

  Started as a Summer full-time intern in May and continued on a part-time arrangement since August, together with my final semester of school.• Partnered with APAC Talent COE team to support and deliver high impact Leadership Development Programs and New Hire on-boarding bootcamps through extensive liaisons• Performed analyses such as Talent Review analysis, Succession Planning dashboard, Learning analysis for planning of 2020 L&D activities and more• Assisted in data and reports extraction for projects such as Talent Management matrices, CEO Talent Review • Involved in Philanthropy projects to increase Financial Inclusion: developed training scripts for training videos targeted at Indian shop owners, educating them on benefits of utilizing credits and QR payment – via engaging with various stakeholders such as NGOs and India-based vendors • Supported ongoing learning program delivery across APAC region – worked with other teams on execution of instructor-led training sessions and vendors to release Quarterly L&D Newsletters• Streamlined processes to ensure confidential information is secure and to allow proper tracking of participants by automating email messages with unique IDs for access to platforms (such as Webex)• Co-planned and facilitated a series of events during Mastercard’s Innovation Week – increased engagement, organized activities and ensured logistics were in place• Co-organised the Meet our Leaders Session through liaisons with Senior Leaders and colleagues• Supported execution of Well-being and Family Day through vendor management Show less

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  Cafe de Paris

  Jul 2019 - now

  Strategy & Marketing

  • Actively liaises with external companies for collaborations and partnerships• Plans for & executes promotions to boost sales – new menu items, packages for upcoming events, marketing collaterals• Manages all social media aspects which includes strategic posting & customer engagement

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  UBS

  Jul 2020 - now

  • APAC Group Functions Reward• Singapore and India Reward & Benefits• UBS-CS Integration efforts 2-year management associate program with 4 rotations before a final placement in July 2022. Rotations: • Regional Services & Operations (Jul-Dec 2020)• Employee Relations (Jan-Jun 2021)• Total Reward (Jul-Dec 2021)• Talent Advisory & Sales - Wealth Management trainings (Jan-Jun 2022)

  • Reward Advisor, Global Wealth Management

    May 2024 - now

  • Regional Reward Advisor, APAC

    Jul 2022 - Jun 2024

  • Graduate Talent Program

    Jul 2020 - Jul 2022