Alex Johnson

Experience

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  Hardcat

  Jan 1996 - Jan 2000

  Developer / Project Manager / Technician

  The fastest barcoder in the West!I developed a suite of database tools to help with asset tagging and the processing of the high volumes of data that it produces. I programmed barcode readers and produced the printed assets to help my teams perform efficient data-capture.Along the way I visited every NZ Telecom building in New Zealand, every room in every Sheraton Hotel in Australia, and 100s of locations in the UK on data-capture missions.

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  Gavoa

  Jan 2000 - Jan 2001

  Developer (UI Specialist)

  Member of the core development team producing a new image file format for mobile devices (back when screens were small and WAP was the comms tech). The images would be customised to the viewer's screensize for perfect resolution, and could contain custom details for marketing terms.

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  Explore Worldwide

  Jan 2001 - Jan 2004

  Tour Leader

  Tour Leader in:🟢 Cyprus🟡 Greece🔵 India🟠 China🟣 Thailand🔴 Uganda🟢 Oman🟡 Dubai🔵 USA🟠 MongoliaI was responsible for the smooth running of super exciting adventure tours in far off lands. I was the face of Explore in the regions I worked, and responsible for a significant budget used to cover a whole season of tours. Typically I was posted for 6 months at a time, and I operated complex tours with aplomb. I was regularly awarded 100% 10 out of 10 ratings for my trips, and finished with an average rating of 9.4 after 3 years.I am still friends with some of my passengers and colleagues after all these years. Show less

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  Dorset Software Services Ltd.

  Jan 2004 - Jan 2006

  Account Manager
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  Fitness First

  Mar 2007 - Oct 2008

  • UAT Co-ordinator

    Nov 2007 - Oct 2008

  • Application Support Analyst

    Mar 2007 - Oct 2007
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  Fitness First

  Nov 2011 - Apr 2016

  As the primary link to the in-country training teams I perform all Train-the-Trainer activity along with:* Developing technical training materials,* Fully functional training systems* Digital and printed training material linked to training systems* Developing all training scenarios* Documenting country specific workarounds and unique scenarios* Managing the translation of training materials* Providing induction training for all new IT team members* Produce the What's New content for all new Members First functionality Show less

  • Service Introduction Manager

    Dec 2014 - Apr 2016

  • Documentation Lead

    Nov 2008 - Apr 2016

  • Training Lead

    Oct 2008 - Apr 2016

  • Application Support Analyst

    Feb 2013 - Dec 2014

  • Applications Support Analyst

    Nov 2011 - Feb 2013
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  Fitness First Asia (Sportathlon Asia Sdn Bhd)

  Feb 2013 - Apr 2014

  In-country roll-out Technical Expert

  I was the local expert for the roll-out of Fitness First's global membership management application to all six Asian countries. I relocated to Kuala Lumpur for the duration of the roll-out during which time I:- Reported directly to senior management in Asia- Trained all the Trainers- Trained all the technical teams- Trained all the SMEs throughout the business- Collected features requirements- Created a significant proportion of the configuration packages for each country- Managed local IT issues- Was conduit to the UK based IT support teams- Continued producing documentation for the software- Danced on-stage at the Annual Dinner- Acted in an online video advertising campaign Show less

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  Fitness First Middle East

  Mar 2016 - Sept 2019

  Business Application Manager

  Responsible for the operation of the core Fitness First business operating software - Members First - across 6 countries.Responsible for project to move all business applications from on-premise data-centre to cloud infrastructure (Microsoft Azure).Responsible for integration of all core business applications including Members First - SAP Business Objects - Oracle CRM - Fisikal Booking System - Banking solutions - Website - Corporate Solutions.Responsible for all IT support contracts. Show less

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  Landmark Group

  Apr 2016 - Aug 2019

  Business Application Manager - Fitness First MENA

  Managing core software for all business applications used in Landmark Group - Hospitality.

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  Fisikal

  Sept 2019 - Aug 2024

  Chief Product Officer

  Fisikal is a world class software house that delivers the Fisikal SaaS solution to gym chains and personal trainers throughout the world. I am the chief product officer, reporting to the CEO, responsible for the day-to-day running of the live instances, as well as the design and development of all software and support activities.Highlights include:- Managing a remote tech team of up to 10 people delivering bespoke SaaS software to tight budgets and deadlines- Design and implementation of features such as: Complex real-time third-party integrations; Ground-breaking gym access control feature set including in-club Raspberry Pi hardware; Integrations to payment gateway orchestration solution (Spreedly) including 3DS2 compliance features; Business Intelligence capabilities- Agile software lifecycle tasks; managing the backlog, prioritising tasks, planning the development roadmap- Requirements analysis and production of user stories for development and testing.- Full engagement in the life-cycle of the software, taking part in sales, kick off, design, implementation, go-live, support and subsequent project phases for all of Fisikal’s customers- Documentation champion - User documentation in knowledgebase; team documentation in Confluence, GitHub Wikis, and Dropbox Paper; Statement of Work documents containing designs and cost estimations for development work; Incident investigation write-ups, JIRA tickets, illustrations and flowcharts; App designs in Figma; Process diagrams and manuals- Managing infrastructure on Digital Ocean / AWS / Azure- Managing translations of the software into 10 languages, including Arabic- Managing security compliance- Managing and performing migrations from competing products into Fisikal- Connecting data into Fisikal through API integrations, hardware connections and SDKs- Multiple technical innovations providing technical solutions and business opportunities- Support heroics - I am the final line of defence on support. Show less

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  April Six Mobility

  Sept 2024 - now

  Digital Project Manager