Ted Exstein

Experience

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  Hispanic Women's Center

  Jan 1987 - Sept 1988

  Placement Manager

  Helped Cuban immigrants in the NYC metro area find work. Trained them in office skills, interviewing techniques and set up interviews for them.

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  EDS

  Jan 1988 - Jan 2007

  Trainer Advanced

  I trained a force protection system in Germany, Belgium, the Netherlands, and Italy. Also, an electronic travel system for various government agencies in the United States including HUD, the VA, the FTC, and PBGC. Managed the documentation team for the Dept. of Education Loan Origination and Consolidation accounts. Lead on the American Association of Motor Vehicle Administrators call center for Commercial Driver's Licenses.

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  Q.Know Technologies, Inc.

  Aug 2007 - Jul 2008

  Training Manager

  Creating and delivering training for an Information Management system. Created and updated User and Instructor manuals. Delivered Instructor led training to a major insurance clients in several locations throughout the United States. Also created eLearning for the application in Adobe Captivate. Delivered training via WebEx and MS Live Meeting.

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  ManTech

  Jul 2008 - Aug 2012

  Create the Organizational Training, including the Organizational Training Plan, for my business group. Wrote the configuration management plan for my business group. Helped to integrate CMMI version 1.3, ISO 9001:2008, and ITIL v3.0 into a single quality framework that will meet the needs of our employees, customers, and corporate executives by building up the quality infrastructure. Oversee a group of trainers delivering both stand-up and distance learning to the Department of Justice for the Executive Office for Immigration Review.

  • Organizational Training Manager for Quality

    Jul 2009 - Aug 2012

  • Project Manager

    Jul 2008 - Nov 2009
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  General Dynamics

  Jul 2012 - Feb 2022

  Develops Knowledge Management (KM) solutions that address business requirements that fit with Office Provost Marshall, Knowledge Management, and IT standards.Designs, maintains and updates content on customer web sites and pages for users. Provide knowledge assessments and information mapping. Supports customer in leading KM effort, to map current business and communication processes, identify knowledge gaps and inefficiencies in knowledge sharing, formulating technical assessments and making recommendations based on industry best business practices.Provides knowledge management plans, policy, and governance. Contractor supports the customer in KM planning, developing theater policy, and governing the administration of KM to make logical decisions. Show less

  • Training Manager

    Feb 2021 - Feb 2022

  • Knowledge Manager

    Jul 2012 - Feb 2021
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  Chenega Security SBU

  Sept 2021 - Feb 2023

  Trainer at Kapsuun Group
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  Apex Systems

  Oct 2022 - Feb 2023

  Knowledge Manager
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  CACI International Inc

  Feb 2023 - now

  Knowledge Management Specialist