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Joanna Whyte

Customer Service Executive

120 followers

United Kingdom

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Timeline
About me
Project Manager / Scrum Master
Education
- The University of Glamorgan
  1996 - 1999
  BSc Hons Applied Sports Science 2:1
- Newlands School
  1987 - 1993
  8 GCSEs Grades A-C, including Maths and English
- Eastbourne College
  1993 - 1995
  A'levels: Biology, Business Studies and Chemistry
Experience
- British Gas
  Jan 1999 - Jan 2000
  Customer Service Executive
- Crown Prosecution Service
  Jan 2000 - Jan 2001
  Administrator
- Ortho Clinical Diagnostics
  Jan 2001 - Jan 2003
  Project Coordinator
- North Yorkshire Police
  May 2003 - Jan 2022
  - Project Manager
    Apr 2020 - Jan 2022
  - Technical Business Analyst
    Jun 2017 - Apr 2020
  - Business Analyst
    Mar 2016 - Jun 2017
  - Service Review Manager (Temporary)
    Aug 2014 - Mar 2016
  - Inspection Officer with Project Manager Role
    Aug 2012 - Aug 2014
  - Inspection Officer
    Aug 2008 - Aug 2012
  - Development Project Manager (secondment)
    Aug 2007 - Aug 2008
  - Audit & Inspection Officer
    Aug 2005 - Aug 2007
  - Continuous Improvement Coordinator
    May 2003 - Aug 2005
- AXA
  Jan 2022 - now
  Project Manager
Licenses & Certifications
- PRINCE2® 2009 Certifications
  QA
  Jan 2012
- Essentials of Enterprise Risk Management
  Gallagher Bassett
  Jan 2016
- Communicating on Risk and the Influence of Perception
  Gallagher Bassett
  Jan 2015
- Professional Scrum Master™ I (PSM I)
  Scrum.org
  Jul 2023
  View certificate
- Business Analysis Essentials
  INFORMATION SYSTEMS EXAMINATIONS BOARD LIMITED
  Jan 2009

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