
Israa Eissa
Introductory Life Program Biology Instructor

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About me
Senior HR Recruiter | Life & Relationships Coach
Education

Modern English School MES in Cairo
1998 - 2011IGCSE & A levels A level : Biology , Chemistry , Business Studies A*O- levels = business studies , biology, chemistry, physics, English all are A* French A Math B AS-level = chemistry, biology, business studies all are A Math B A level = biology, business studies All are AChemistry B

Intellect Coaching School
2017 - 2018LIFE AND RELATIONSHIPS COACHING (ACSTH) PSYCHOLOGY170 Hours

Ain Shams University
2023 -PSYCHOLOGICAL GUIDANCE COUNSELOR CERTIFICATE Counseling Psychology300 hours virtual

ESLSCA University
2023 - 2023Certification Human Resources Analytics
The American University in Cairo
2013 - 2016Marketing Diploma Marketing A+Marketing Diploma | School of Continues Education |1. Certificate of Achievement in Sales and Marketing. (Professional Selling Skills, Consumer Behavior, Principles of Marketing) 2. Foundation Certificate in Marketing (Contemporary Management & Marketing Research) 3. Career Certificate in Marketing (Product & Brand Management, Strategic Marketing, Integrated Marketing Communication)

The German University in Cairo
2011 - 2016Bachelor of Pharmacy (B.Pharm.) Pharmacy B+
Experience

The German University in Cairo
Jul 2012 - Sept 2012Introductory Life Program Biology Instructor
AL'IMAGE Pharmacies
Jun 2013 - Sept 2013Traniee Community pharmacistCommunity Pharmacist

Children's Cancer Hospital - Egypt 57357
Jun 2014 - Sept 2014Clinical Laboratory Scientist TraineeCytogenetics Program

Kantar Health
Dec 2016 - Nov 2017Assistant Research ExecutiveConducted field agent research interviews , quality checks & prepared reports. Worked parallel on multiple projects across MENA & South Africa regions.

Freelancer
Jul 2017 - Jan 2022Coached 49 clients, total no. of hours 319, using provoking, self- discovery techniques & coaching tools which helped them understand their personality, challenges, maintained a well-balanced life, achieved their personal & professional goals & maximized their potential. • Nutrition training at Nestlé children program (Healthy Kids) • Conducted training needs analysis , facilitated and content designed topics as body language, self-confidence, self-awareness, communication skills, personality analysis and sales B2C trainings.
Life and Relationships Coach
Feb 2018 - Jan 2022Behavioral & Soft Skills Trainer
Jul 2017 - Jan 2022

The Trainer
Dec 2017 - Nov 2022• Created and conducted HR system (Performance appraisals & 360 feedback surveys)• Managed team meetings & HR operations (Daily reports, team's database, vacation balance)• Led recruitment & selection process, managed talent acquisition for new & existing team members.• Ensured proper handover & orientation to new team members.• Ensured job satisfaction, life-work balance, personal and career development.• Conducted exit interviews & created feedback reports for relevant functions' heads.• Responsible of employer branding activities to communicate brand's identity and values to target market, to prepare for and participate in career fairs. • Coached team members: 64 hours & school program graduates’: 270 hours, 334 hours in total of Life, Career & Relationship coaching through face to face and virtual sessions in Egypt and across MENA region. Show less Community & School Growth:• Held responsible of community growth in terms of number of members and engagement.• Generated a network of speakers, experts, and coaches across MENA region.• Held accountable on The Trainer School results, sales and ensured projects' alignment with business goals.• Adjusted the school's strategy to capitalize on profitable products and redeem non profitable ones.• Generated leads & B2C client’s acquisition by identifying new business opportunities.• Conducted direct selling covering the whole funnel (outside from the leads pool).• Conducted Market Research and competitors’ analysis.• Collaborated with external and internal stakeholders to increase leads pool and achieve higher sales.• Built effective communication channel to up sell products & have a long-term relation with clients.Community & School Management:• Managed talents by finding, allocating trainings & job opportunities for community members.• Built, communicated and maintained The Trainer brand, image, vision, values and family culture to community.• Managed operations, logistics, customer handling, budgeting, programs management, financial transactions & documentation.• Established internal process for operating, measuring, and analysing community success.• Quality control of the school's B2C programs.• Managing Online and offline training operations and preparations (Before-During-After). Show less
Senior Human Resources Specialist
Apr 2019 - Nov 2022Learning and Development Community & School Manager
Feb 2018 - Nov 2022Community Manager
Dec 2017 - Feb 2018

Talent Secrets
Feb 2023 - May 2023Freelance Recruiter• Responsible for meeting the hiring goals requested by clients by filling open positions with qualified candidates.• Sourcing & screening candidates, coordinating the interview process, facilitating offers & employment negotiations, all while ensuring candidates have a pleasant experience.

Teleperformance
May 2023 - nowSenior Human Resources Recruiter
Licenses & Certifications

Test of English as a Foreign Language (TOEFEL)
ETSOct 2010
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