Unathi Kabayi

Experience

• 

  Broadband College of Technology

  Jul 2017 - Oct 2017

  Internship

  MCSE practical training 410, 411, 412 , 247

• 

  Dimension Data

  Feb 2018 - Jul 2022

   VMware - Deploying and configuring virtual machines per logged request Microsoft Active Directory - creating and managing user and computer objects Mimecast - releasing, tracking emails, whitelist/Blacklist email addresses Microsoft Exchange Administration - creating and managing mailboxes and distribution lists Backup and Recovery (Veeam) - monitoring backup failures and facilitating users restore requests.  Ensure the efficient and comprehensive resolution of all L1 incidents and requests logged via the clients ticketing system Report and escalate issues to 3rd party vendors if necessary.  Provide telephonic support to clients when required and update the relevant systems as per Dimension Data procedures. Show less

  • EUC Engineer - Server Admin

    Feb 2018 - Jul 2022

  • Internship Program

    Feb 2018 - Dec 2019
• 

  SITA SOC (Ltd)

  Jul 2022 - now

  Implement tested solutionsProvide Advanced Technical supportQuality AssuranceProvide hardware and software technical advice on technology and related IT infrastructure Ensure that all services are available on the client site.Tasks Provide first and second level LAN & desktop support Install and configure new IT equipment Implementation, customization and maintenance of the remote software deployment Provide support to the enterprise’s local IT and software resources Provide LAN & desktop advisory services to clients

  • Server Administrator II EUC Infrastructure Implementation

    Sept 2023 - now

  • EUC Engineer

    Jul 2022 - now