Mohammad Novian Akbar

Experience

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  STMIK WIDYA PRATAMA

  Feb 2019 - Sept 2021

  ● Provide daily technical support to university staff and students in the use of computer software and hardware.● Manage and maintain the university computer network to ensure stable availability of internet and intranet services.● Diagnose and troubleshoot technical problems related to hardware, software, and networks, both directly and through remote assistance.● Respond to technical support tickets within specified timeframes and provide effective solutions to minimize disruptions in daily operations.● Be responsible for the maintenance and backup of important data to ensure the integrity and availability of university data. Show less ● Providing technical support to students and staff in the use of computer hardware and software.● Performing routine maintenance and repairs on computer equipment to ensure all devices function properly.● Installing and updating software and ensuring all applications run smoothly.● Managing the local lab network, including troubleshooting network connectivity and ensuring network security.● Training students in the use of specific software and providing assistance in academic projects. Show less

  • IT Support Technician

    Sept 2019 - Sept 2021

  • Computer Lab Assistant

    Feb 2019 - Sept 2021
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  Dinas Perindustrian, Perdagangan, Koperasi, Usaha Kecil dan Menengah Kota Pekalongan

  Mar 2021 - Jun 2021

  Internship

  ● Assisting the Head of the UMKM Department in organizing data from UMKM entrepreneurs in Pekalongan City.● Collecting and recording data of SME entrepreneurs for future processing.● Being responsible for the networking and computer equipment during SME seminars and workshops.● Assisting in the process of providing financial assistance to SME entrepreneurs organized by the Indonesian government.

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  Erla Skin Clinic & Halebellaskin Clinic

  Aug 2022 - May 2025

  IT Specialist

  ● Providing daily technical support to employees, including troubleshooting hardware and software issues.● Managing and maintaining the company's network systems, ensuring maximum uptime.● Quickly and efficiently identifying and resolving technical issues.● Ensure the readiness and availability of computer systems/applications, infrastructure services, computer networks (LAN/WAN), IT security within the company to support its operations.● Design, manage, supervise, and evaluate the operations of information systems (software & applications) and their supports (hardware, infrastructure) to prevent errors due to system failures.● Create and implement IT policies and procedures, including IT Security Policies, to ensure the security of company data.● Control the IT budget and expenditures to ensure spending does not exceed the allocated budget.● Provide orientation to new employees regarding the currently used applications/systems and general IT plans or strategies to avoid human error.● Design and create an IT DRP (Disaster Recovery Plan) for data security. Show less

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  Ministry of Investment and Downstream Industry / Indonesia Investment Coordinating Board (BKPM)

  Jun 2025 - now

  System Engineer