Kaushal Bhatia

Experience

• 

  Technosoft Engineering Projects Limited

  Jun 2019 - Dec 2019

  Graphic Designer
• 

  MacEwen Petroleum Inc.

  Jun 2020 - Sept 2021

  Customer Service Specialist
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  Concentrix

  Jun 2021 - Sept 2021

  Technical Advisor
• 

  Rogers Communications

  Sept 2021 - now

  Specialized in UiPath tools and products, including Robots, Orchestrator, Queues Management, Process Management, and UiPath Insights, to deliver impactful automation solutions.Developed, deployed, and managed end-to-end automated workflows, streamlining processes, reducing manual effort, and enhancing efficiency.Designed and maintained Power BI dashboards to track performance metrics, process efficiency, and KPIs, providing actionable insights for leadership and stakeholders.Collaborated closely with stakeholders to gather requirements, adapt to constant changes, and ensure seamless delivery using a blend of Agile methodology and Waterfall processes.Prepared detailed Solution Design Documents (SDD) and High-Level Design Documents (HDD) based on Process Design Documents (PDD) provided by stakeholders, ensuring clear and comprehensive automation frameworks.Actively supported the team with reporting for team-owned projects, ensuring transparency and alignment with business objectives.Bridged technical and business perspectives, leveraging RPA to drive innovation, improve operational performance, and align with organizational goals. Show less

  • RPA Business Analyst

    Jul 2024 - now

  • RPA and Business Insights Developer

    Mar 2023 - now

  • Technical Consultant - Home Automation

    Sept 2021 - Feb 2023