Peter Youssef

Experience

• 

  Teleperformance

  Jan 2014 - Oct 2020

  Travel Agent

  • Determining clients’ needs and suggesting suitable travel packages. • Organizing travels from beginning to end, including tickets, accommodation and transportation. • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.. • Supplying travelers with pertinent information and useful travel/holiday materials. • Handle unforeseen problems and complaints and determine eligibility for money returns. • Maintain professional image as per organization image quality standards. Show less

• 

  Studygram™ Worldwide Inc.

  Oct 2020 - now

   Advise students and parents on policies, procedures, and processes related to multiple functional areas (Admissions, Academic Advising, Testing, Registration, Accommodations, Tuition, Financial aid, and Scholarships). Communicate to students clearly and concisely, update comments and document all conversations/interactions in the CRM. Follow-up with the Students and prepare them for the student visa interview and inform them with all the needed documents to bring with them to the Embassy. Show less

  • Student Success Team Leader

    May 2023 - now

  • Senior Student Success Representative

    Oct 2020 - now