Deep Enrich
Harikrishnan Pichumani
Application Support Analyst
545 followers
Bengaluru, Karnataka, India
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About me
Senior Technical Support Engineer at Okta | OCP | OCA | Ex Salesforce
Education
%2C%20Thanjavur.webp)
Shanmugha Arts, Science, Technology & Reserch Academy (SASTRA), Thanjavur
2012 - 2016Bachelor of Engineering - BE Information Technology
Experience
Tata Consultancy Services
Jun 2016 - Nov 2021Application Support Analyst- Experience in providing high-quality customer support during production deployment - UI development experience in angular js combined with Java Spring, Hibernate Framework powering the backend.- Key member of Server Migration project where we migrated our application from IBM Websphere to Oracle Weblogic 12C server.- Key member of the Cummins production support team responsible for performing feature enhancements, bug fixes, and client onboarding.
Salesforce
Dec 2021 - Apr 2024Support Engineer
Okta
Apr 2024 - nowSenior Technical Support Engineer
Licenses & Certifications
Okta Certified Administrator
OktaAug 2024- View certificate
Okta Certified Professional
OktaJun 2024
Salesforce Certified Service Cloud Consultant
SalesforceSalesforce Certified Administrator (SCA)
Salesforce
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