Michele Young, NCCO, NCRO

Michele Young, NCCO, NCRO

Credit and Collections Officer

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  • Timeline

  • About me

    EVP/Chief Operating Officer at Freedom Federal Credit Union

  • Education

    • Towson State University

      1988 - 1992
      BA International Studies
  • Experience

    • Kimmel Tire

      Jan 1991 - Jan 1993
      Credit and Collections Officer
    • SECU

      Jan 1993 - Jan 2000
      Collections/Recovery
    • APGFCU

      Apr 2003 - Apr 2005
      Accounts Control Supervisor
    • Freedom Federal Credit Union

      Apr 2005 - now

      Leadership role including overseeing daily operations of departments including Member Service, IT, Member Solutions, Operations Support, Electronic Services and Administrative Services to ensure service delivery systems and procedures are contemporary, compliant with credit union and regulatory policy; and effective, efficient, and cost-effective. Key senior executive team member. Serves as an integral part of strategic planning, as a financial strategist and strategic contributor. Responsible to Develop/implement strategies to improve Freedom’s culture while incorporating opportunities for employee involvement and growth. Show less

      • EVP/Chief Operating Officer

        Feb 2024 - now
      • Chief Operating Officer

        May 2015 - Jan 2024
      • SVP Risk Management

        Apr 2007 - May 2015
      • Collections Manager

        Apr 2005 - Apr 2007
  • Licenses & Certifications