Michele Young, NCCO, NCRO

Experience

• 

  Kimmel Tire

  Jan 1991 - Jan 1993

  Credit and Collections Officer
• 

  SECU

  Jan 1993 - Jan 2000

  Collections/Recovery
• 

  APGFCU

  Apr 2003 - Apr 2005

  Accounts Control Supervisor
• 

  Freedom Federal Credit Union

  Apr 2005 - now

  Leadership role including overseeing daily operations of departments including Member Service, IT, Member Solutions, Operations Support, Electronic Services and Administrative Services to ensure service delivery systems and procedures are contemporary, compliant with credit union and regulatory policy; and effective, efficient, and cost-effective. Key senior executive team member. Serves as an integral part of strategic planning, as a financial strategist and strategic contributor. Responsible to Develop/implement strategies to improve Freedom’s culture while incorporating opportunities for employee involvement and growth. Show less

  • EVP/Chief Operating Officer

    Feb 2024 - now

  • Chief Operating Officer

    May 2015 - Jan 2024

  • SVP Risk Management

    Apr 2007 - May 2015

  • Collections Manager

    Apr 2005 - Apr 2007