Rocio Bermudez

Experience

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  Burger King

  Jan 2014 - Dec 2014

  Manager

  • Handled the needs of a 10-person store staff while also assisting incoming customers.• Developed structured plans to increased sales and employee’s productivity.• Managed merchandise orders, handled opening/ closing of store, and hired new employees.• Attended to conference calls with district manager and other store’s managers every three days to analyze store sells and be accountant for the store development.• Assisted with administrating cash flow and store revenue.• Accounts payable Show less

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  IBIS CHAVIANO DDS PA

  Jan 2019 - Mar 2020

  Front Desk Assistant

  • Called insurances in regard to denied pre-determinations, un-paid claims, and patient’s insurance verification.• Answered incoming calls from patients, sellers, and insurances; scheduled future appointments and re-schedule existing ones.• Assisted regular and new patients, registered new patient’s information in the system, and put patients in exam rooms to wait until the doctor was ready to see them.• Designed new templates such as School/ Work excuse letters, patient’s procedure estimates, and insurance’s narratives for procedures already performed by the dentist.• Assisted with administrating cash flow and clinic revenue. Show less

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  UNITED MEDICAL SPECIALTIES INC.

  Mar 2020 - now

  Medical Records Coordinator