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Dakotah Dowling

Dakotah Dowling

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location of Dakotah DowlingUnited States

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  • Timeline

  • About me

    Project Manager | Developing and Building Client Relationships | SaaS

  • Education

    • University of Wisconsin-River Falls

      -
      Bachelor of Science - BS Geology

      Activities and Societies: Member of Geology Club

    • Anoka-Ramsey Community College

      -
      Associate's degree Liberal Arts and Sciences/Liberal Studies

  • Experience

    • Famous Dave's of America

      Jun 2011 - Oct 2022
      Server

    • American Conservation Experience

      Mar 2019 - Jun 2019
      AmeriCorps Member

    • Institute for Environmental Assessment

      May 2020 - Sept 2021
      Environmental Coordinator

      Coordinated with contractors, subcontractors, building engineers, and clients to meet deadlinesPlanned and conducted projects of limited scope or portions of larger projectsGenerated detail-oriented reports in accordance with state and federal regulationsAcquired long-term client relationships by maintaining communication and project closeout goalsResolved customer issues timely by empathizing and active listeningRoutinely provided guidance and direction to new technicians on process improvementsProvided a positive and professional work environment that supports collaborationProvided testing, monitoring, and consultation services in environmental, health and safety areas such as asbestos building materials, and indoor air quality for public and private sector clients Show less

    • Epiq

      Aug 2021 - Dec 2021
      Project Coordinator

      Collaborated alongside internal and external partners devising timelines and a clear understanding on SOWManaged 6+ remediation projects simultaneouslyCoordinated tasks with SMEs to meet system requirements for project goalsUtilized Microsoft Teams, SR Management Software, SQL, FileZilla, and Outlook Participated in report formation and QA/QC checks Troubleshooted issues affecting product quality for engineering review. Performed a variety of routine and complex tasks to support operations based upon a prioritized list of projectsEnsured prompt and successful resolutions by phone and email for all concerned parties. Show less

    • Reside Admissions

      Dec 2021 - now
      Onboarding Project Manager

      Managed 8+ implementation projects concurrentlyTrained clients via zoom how to utilize and integrate software into their workflow. Involved in project life cycle from kick-off to closure Handled accounts and support for clientsNavigated multiple roles in a start-upB2B SaaSTools used: Microsoft Office 365, Jira, Zendesk, HubSpot, Slack, Planner, and Assembly

  • Licenses & Certifications

    • Asbestos Air Sampling Training Course

      Institute for Environmental Assessment
      May 2020

    • Sampling and Evaluating Airborne Asbestos Dust (NIOSH 582E)

      Institute for Environmental Assessment
      May 2020

    • Asbestos Supervisor

      Minnesota Department of Health
      May 2021

  • Honors & Awards

    • Awarded to Dakotah Dowling
      Stone Geology Engagement Scholarship University of Wisconsin-River Falls 2018

  • Volunteer Experience

    • Intern

      Issued by Arboretum At Flagstaff
      Arboretum At FlagstaffAssociated with Dakotah Dowling