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Stella Uzoechi

Stella Uzoechi

Brand Projector

Followers of Stella Uzoechi1000 followers
location of Stella UzoechiFederal Capital Territory, Nigeria

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  • Timeline

  • About me

    Virtual Executive Assistant / Customer Service Representative / Excel Data Entry Specialist

  • Education

    • Abia State University

      2010 - 2014
      Bachelor of Science - BS Library and Information Science

      Activities and Societies: Volleyball

  • Experience

    • Guinness Nigeria

      Jul 2012 - Jan 2013
      Brand Projector

      Marketing/Sales

    • Nigerian Breweries Plc

      Mar 2013 - Sept 2015
      Brand projector

      Marketing/Sales

    • Nigerian Navy

      Dec 2015 - Dec 2018
      Secretary

      Secretary to account and budget officer/computer operator

    • International Federation of Red Cross and Red Crescent Societies - IFRC

      Jul 2019 - May 2022

      Admin support Program assistant to Health delegate, Disaster management delegate, CEA delegate.

      • Program Administrative Assistant

        May 2019 - May 2022

      • Program Assistant

        Jul 2019 - Dec 2019

    • Alliance in Motion Global - AIM Global Africa

      Jan 2021 - now
      Call Center Agent/ Customer Service Representative

      ● Manage inbound and outbound calls● Follow various communication scripts when speaking to a caller● Identify customer needs, answer questions, and solve problems● Up-sell products and services by 60%● Build sustainable customer relationships● Manage all social media pages

  • Licenses & Certifications

    • Zendesk for customers agent

      Udemy
      Apr 2022
      View certificate certificate

    • Shopify Aliexpress drop ship course

      Udemy
      Mar 2022
      View certificate certificate

    • ALX Virtual Assistant Course_Honors

      Alx_africa
      Jan 2023