Mathew Jacob

Experience

• 

  Dell Technologies

  Jan 2004 - Nov 2005

  Operating System SupportOEM Application SupportGeneral TroubleshootingCost Reduction

  • Support Specialist

    Nov 2003 - Nov 2005

  • Senior Tech Support

    Jan 2004 - Jan 2005
• 

  KMEFIC

  Dec 2006 - Jul 2011

  QA and Testing

  Setting Quality Assurance process for various projects. Testing Online trading applications, client software and web interfaces.Documentation and Training.

• 

  Alshaya Group

  Jul 2011 - Dec 2011

  QA Officer

  Writing Test cases, Bug reporting and follow up. Coordinating UAT with business users. Designing phased testing and improvement programs.

• 

  Deloitte

  Dec 2011 - Mar 2014

  Senior Auditor - Information Technology

  IT Audit and Assurance

• 

  Al Ahli Bank of Kuwait

  Mar 2014 - Sept 2015

  Business Continuity Manager

  Managing ; Bank wide Business Continuity PlanningInternal ControlsBusiness Process Re-engineering

• 

  Deloitte

  Oct 2015 - Nov 2016

  Senior Consultant

  • Responsible for performing General IT Controls audits for SOX compliance which involves participating in integrated audits with financial audit team to assist with the evaluation and analysis of the technology infrastructure supporting financial and operational business processes.• Perform tests in the areas of Access Security, Change Management and Operations.• Testing financial systems involves performing walkthroughs with the client, evaluation of evidence and documentation. Further may involve identifying and communicating discrepancies / issues, offering recommended corrective actions/mitigation of risk.• Work in collaboration with the management and clients to perform the audit procedures. Show less

• 

  HSBC

  Mar 2018 - now

  • Identifying and assessing operational risks and controls within acceptable levels to the scale and nature of the area’s operations and within Group and regional standards and local regulations• Identifying and reporting incidents in accordance with HSBC standards• Monitoring the ongoing effectiveness of key controls to gain assurance that they are operating in line with risk appetite and any regulatory and HSBC requirements• Performing the annual Risk and Control Assessments and drafting the Internal Control Monitoring Program across the Enterprise• Identifying and reporting on Top & Emerging threats on a periodic basis Show less

  • Digital Channels Control Manager

    Aug 2024 - now

  • Chief Control Officer - Digital Business Services

    Jul 2021 - Jul 2024

  • Risk Manager - Technology

    Mar 2018 - Jul 2021