Jake Mleziva

Experience

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  Interstate Moving | Relocation | Logistics

  Jun 2013 - Jul 2014

  PC Tech Support

  - Provided Tier 1 and Tier 2 level technical support- Maintained IT Asset Management Application and Help desk Ticket system- Provided technical support to remote users- Provided audio/visual technical support to hold Webinar and Company meetings- Provided customer guidance and training on use and functionality of various services and applications provided by the company- Provided technical assistance remotely using screen sharing tools- Conducted initial triage and troubleshooting to confirm and help resolve technical issues with proprietary application- Provided technical support for iPhone, iPad, and other smart devices- Trained and supported users on use of software applications and telecommunications equipment- Implemented, updated, and supported network software Show less

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  Virginia Tech New Student and Family Programs

  Jan 2014 - Jul 2014

  Orientation Leader

  • Selected as one of 24 students to serve as a resource to incoming first-year students and their families in their transition to Virginia Tech• Interacted with incoming first-year students through icebreakers and facilitating small group discussions• Worked with groups of 10-20 students at a time, providing information and serving as a resource throughout the day• Received training from January 2014 through May 2014 including facilitation guide review, conflict resolution training, and team-building activities Show less

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  Virginia Tech New Student and Family Programs

  Sept 2014 - Jul 2015

  Orientation Assistant

  • Assisted with the recruitment and multi-level selection process of over 200 applicants• Actively participated in the final selection of 24 orientation leaders from a competitive pool of candidates• Aided in the implementation of Fall Family Weekend at Virginia Tech• Supervised and mentored a team of four orientation leaders during spring training and first-year orientation in July 2015• Facilitated ongoing staff development activities, including facilitation guide review, conflict resolution training, and team-building activities Show less

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  Interstate Moving | Relocation | Logistics

  Apr 2016 - Aug 2018

  DP3 Administrator/Project Coordinator

  • Monitor, evaluate, update, and coordinate activities to ensure carrier compliance with the Defense Personal Property Program (DP3)• Manage user/client DP3 related systems such as the Defense Personal Property System (DPS) and EasyDPS (EDPS)• Prepare and compile reports and information and assist in gathering carrier qualification/performance information• Monitor and evaluate client carrier compliance in accordance with Department of Defense (DOD) and Department of Transportation (DOT) regulations and requirements for participation in the DOD Personal Property Program• Responsible for overseeing and training summer intern as well as providing tasks and being a resource to summer intern• Serve as Department of Defense External Certification Authority Trusted Correspondent and assist in the issuance of Department of Defense (DoD) ECA Business Representative digital certificates to company employees•Manage and maintain digital certificates for employee base• Administer all clerical duties related to oral and written communications to DOD business, i.e., Letter of Warnings/Suspensions, status of military shipments, and other information as necessary or requested•Provided technical support to remote users•Provide audio/visual technical support to hold Webinar and Company meetings•Provide customer guidance and training on use and functionality of various services and applications provided by the company•Train and support users on use of software applications and telecommunications equipment Show less

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  TEKsystems

  Sept 2018 - Nov 2019

  Network Infrastructure Recruiter

  • Perform full recruiting life cycle for customer requirements and place quality IT candidates with government and commercial clients, ranging from but not limited to, Information Security Engineers, Network Engineers, Project Managers, and System Administrators/Engineers• Proactively network with talented IT professionals in the Washington, DC metro area, providing them with insight on industry and local market trends• Build long-term, professional relationships with high quality candidates, identifying their skills, goals, and interests to present them with relevant career advancement opportunities• Develop sourcing strategies to identify qualified candidates through referral-based recruiting and the use of various networking tools such as LinkedIn Recruiter Professional Services, job boards, and our proprietary internal database• Understand client business and IT initiatives, as well as their specific technical and cultural environments, to ensure we are presenting the best candidates for each organization• Evaluate each candidate’s qualifications based on client requirements through our extensive screening process, comprised of in-person interviews, managerial reference checks, and technical assessments• Coordinate the client interview process, identifying and addressing potential issues and working through any communication gaps in order to streamline and accelerate the hiring process• Prepare candidates for interviews by reviewing technical questions and conducting interview role plays to ensure the candidate is confident moving forward• Negotiate compensation packages with prospective contract employees to maintain client budget and maximize office revenue• Manage contractor needs while on assignment, provide customer performance feedback, and provide professional coaching to ensure optimal communication and performance satisfaction Show less

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  ManTech

  Nov 2019 - now

  • Full lifecycle recruiting for Systems and Network Administrators and Engineers, Cybersecurity professionals, and Personnel Security professionals at the TS or TS/SCI level in support of DoD SAP contracts.• Develop and maintain a partnership with Program Managers, hiring managers, security, and other administrative professionals to streamline the hiring process

  • HR Compliance Analyst

    Feb 2022 - now

  • Employee Engagement Specialist

    Sept 2020 - Feb 2022

  • Talent Acquisition Specialist

    Nov 2019 - Sept 2020