Devesh Agarwal

Experience

• 

  Munic India

  Jan 2016 - Dec 2018

  Co-Founder

  MUNic India is an organization in the vast domain of hospitality, events, and conference management. Its main interests lie in conducting and providing support to Model UN conferences. But beyond that, the firm has also been associated with youth parliament and skill development sessions at the national level.

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  The LNM Institute of Information Technology

  Jul 2016 - Jul 2018

  President/ Advisor for LNMIIT MUN Society
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  OYO

  Jan 2019 - Jan 2020

  Conducted market research, Track and Compile industry trends - FMCG, Healthcare, Fitness, Travel, and Tourism.Strategy and Planning: Leading the conceptualization of Asset monetization and Activation - Direct impact of 30% revenue shift in SOB. Responsible for 45 SOB Properties and 100+ Assets that leads to 75 successful partnerships to convert these assets into co working spaces.Performed risk and variance analysis - Model Building, Scenario testing, NRV Reports. Liaising with local artists and event organizers for organizing various events under the name of @OYOnearyou.Designing a layout and agenda of the event, creating event guides, ticket pricing, pamphlets, and any other marketing activities to promote the event digitally or traditionally with the assistance of Marketing/Sales teams.

  • Demand Manager (Asset Monetization - Strategy and Partnerships)

    Aug 2019 - Jan 2020

  • Strategic Planning Intern (@oyonearyou)

    Jan 2019 - Aug 2019
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  UpGrad

  Jan 2020 - Aug 2021

  Product and Strategy

  Customer Complaint Resolution: Implemented a customer complaint resolution process using Freshworks that improved Net Promoter Score (NPS) by 20% and led to a 12% increase in customer retention.Metrics Management: Created and managed a comprehensive set of adoption and functions metrics using Job Sheets for P&L and Program-AARRR framework.Data Analysis Dashboards: Collaborated with technology and product teams to implement and automate data analysis dashboards using Tableau and Python, reducing ~25% manual data processing time.Learning Experience Enhancement: Optimized DOW (Discussion of the Week) and Live DF (Discussion Forums) systems on the Learning Management System (LMS), resulting in ~35% increase in learner engagement and overall learning experience.Sales Training Improvement: Implemented advanced analytics solutions like SRS (Sales Readiness Score) using Tableau, causing a 10% increase in the completion rate of sales training programs. Show less

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  Hero Vired

  Aug 2021 - now

  • Manager - Strategy and Growth

    Nov 2022 - now

  • Assistant Manager - Strategy and Growth

    Aug 2021 - Oct 2022