Cameron Brown

Cameron Brown

Guest Relations Specialist

location of Cameron BrownMarietta, Georgia, United States

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  • Timeline

  • About me

    Merchant, Product Development at The Home Depot

  • Education

    • Western Kentucky University

      2005 - 2009
      Bachelors Business Management

      Activities and Societies: WKU Swim Team, Habitat for Humanity •Graduated with honors in Business Management•Team Captain of Western Kentucky University Swim & Dive Team •Volunteered Giving Community Swim Lessons 2005 – 2008

    • Emory University - Goizueta Business School

      2017 - 2020
      Master of Business Administration - MBA
  • Experience

    • The Walt Disney Company

      Aug 2009 - Jan 2010
      Guest Relations Specialist
    • Mitch Murch's Maintenance Management

      Mar 2010 - Feb 2012
      Assistant Regional Manager

      •Assistant account manager for 20+ accounts with revenues exceeding $7,000,000•Daily interaction with customers, employees, vendors, project managers and team members•Serve as a liaison for each department throughout the organization •Resolve customer issues to maintain high customer satisfaction•Utilize data to organize and present service reviews with customers•Implement new policies and support the start up of new accounts •Order supplies for project managers•Perform inspections at customer locations•Investigate delinquent accounts and resolve payment issues •Assist with the hiring process of hourly employees Show less

    • MasterCard

      Mar 2012 - Sept 2013
      Franchise Development Analyst

      • Review and approve daily Licensing, Card Design, ICA/BIN assignments and Special Issuer Programs• Process new customer applications and facilitate changes to existing membership, ensuring all licensing activities meet corporate and regional requirements especially as they apply to Anti-Money Laundering, Customer Risk, Legal and Product guidelines• Participate on cross functional teams to support customer requests• Ability to follow very specific process and procedures to support audit requirements• Direct contact with customers and prospective customers• Complete research and project work as required• Review and approve all regionally submitted card designs• Liaise with Customer Risk Management to aid in coordinating risk requirements and provide customer education / clarification on risk related issues.• Partner with Global Compliance (AML), Product and GTO to resolve customer issues. Show less

    • The Home Depot

      Sept 2013 - now
      • Merchant, Product Development

        Jul 2022 - now
      • Associate Merchant - Kitchen Sinks, Housewares, Small Electrics

        Mar 2020 - Jun 2022
      • Manager, Inventory Solutions

        Jun 2018 - Mar 2020
      • Manager, Inventory Planning and Replenishment

        Jun 2016 - Jun 2018
      • Senior Analyst, Inventory Planning and Replenishment

        Dec 2014 - Jun 2016
      • Inventory Analyst

        Sept 2013 - Dec 2014
  • Licenses & Certifications

    • Certification in Production and Inventory Management (CPIM)

      APICS
      Dec 2014