Shay Moles

Technical Manager

347 followers

Ireland

Connect with Shay Moles to Send Message

Connect

Connect with Shay Moles to Send Message

Connect

Timeline
About me
Senior Manager, Dell Technologies Services
Education
- Institute of Public Administration (IPA)
  -
  Bachelor of Business Studies Business Studies (hons) Degree
- Synge Street
  -
- Technological University Dublin
  -
  Telecommunications and Electronics
Experience
- Reuters
  Jan 1987 - Jan 1998
  Technical Manager
- Data General
  Oct 1998 - Jan 2001
  Customer Services Manager, Ireland
- Sun Microsystems
  Jan 2001 - Jan 2009
  Support Services Country Manager
- EMC
  Jan 2001 - Oct 2001
  Regional Services Manager, South East England
  Revenue Generation. Responsible for Services Sales revenues of over £10m.Customer Satisfaction.People Management
- SeaChange International
  Mar 2011 - Feb 2017
  - Director, Technical Support EMEA and APAC
    Jul 2012 - Feb 2017
  - Technical Support Manager, EMEA
    Mar 2011 - Jun 2012
- Dell
  Sept 2017 - now
  Senior Manager Dell Technologies Services
Licenses & Certifications
- Leveraging AI as a Team Member
  Skillsoft
  Aug 2024
  View certificate
- Embracing Change at Work
  Skillsoft
  Nov 2024
  View certificate
- Prompt Engineering: Generative AI for Malware & Social Engineering
  Skillsoft
  Oct 2024
  View certificate
- Exploring the Depths of Large Language Models in Generative AI
  Skillsoft
  Sept 2024
  View certificate
- Generative AI APIs for Practical Applications: An Introduction
  Skillsoft
  Sept 2024
  View certificate
- Finetuning your ChatGPT Prompts
  Skillsoft
  Sept 2024
  View certificate
- Prompt Engineering for Data: Basic Data Manipulation Using Generative AI
  Skillsoft
  Oct 2024
  View certificate
- Getting Started with Large Language Models (LLMs)
  Skillsoft
  Sept 2024
  View certificate
- Generative AI APIs for Practical Applications: An Introduction
  Skillsoft
  Sept 2024
  View certificate