Arun Ganesh

Experience

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  Stream Global Services

  Jul 2003 - Oct 2003

  Technical Support Associate

  Remote Assistance to customers of Gateway Computers, USA

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  Reliance Communications

  Oct 2003 - Feb 2006

  Executive Engineer

  Planned, designed, provisioned & optimized bandwidth over national long distance fiber network of Reliance Communications Ltd's (then Infocomm) pan India fiber optic network.

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  Colt Technology Services

  Feb 2006 - May 2014

  Manager Project Management Office

  I joined as Engineer and then progressed to Project Manager/ Sr. Technical Lead, Planning & Engineering and was last designated as Manager – PMO, Transformation & Governance. I displayed my keen business acumen by leading end to end project management of multiple projects with ownership of all phases/domains of the project including initiation, planning, requirement gathering, scheduling, reporting, stakeholder management, cost management, service transition and project closure. Some significant accomplishments were:►Front-led the Offshore Central PMO Team responsible for definition & upkeep of Project Management Methods, Standards, Tools to support an IT/ Telecom Project Portfolio with GBP 90M annual budget►Designed & managed Network Capacity and successfully executed Telecom Projects. Won Employee of the Year – 2010 Award ►Strategically launched several Capex Saving & Optimization Initiatives, IT Infrastructure and Telecom Interconnect Projects Show less

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  HSBC

  May 2014 - May 2017

  Assistant Vice President, Group Transformation

  My most major contribution in this post was to efficiently manage the yearly Project Portfolio Definition & Allocation cycle, which required extensive data analysis and numerical crunching, as well as aggregating and analysing business demand for prioritising and resource planning.Some significant accomplishments were:►Spearheaded the delivery of USD 200M ‘Change the Bank’ (CTB) Project Portfolio as Portfolio Services Manager for Wealth Management business and built a 30+ member highly mature PMO Organisation►Proactively organised Investment & Delivery Steering Committees with Group Head of Wealth Management & Team►Recognised with Champion of the Year Award in 2015 - Global Transformation Center at HSBC Show less

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  Shell

  May 2017 - Jun 2023

  I leveraged cross functional knowledge and versatile record in development of business value via the adoption of Citizen Software Development in non-IT business sectors; established as the face of Citizen Software Development to all business communities, hundreds of coaches, and thousands of developers worldwide. Collaborated with technical and Agile teams to create high-quality technical, customer-facing content including user portals, technical documentation, and technical learning paths.Worked alongside senior leadership on strategy development, resource alignment to achieve superior business outcomes across the organization. A few key highlights were:►Obtained an in-depth understanding of the product and the documentation requirements►Built up support for MS Power Platforms (Power Apps, Power Automate & Power BI), Alteryx for data wrangling and Azure ML for Citizen Data Science and established them ►Coordinated Agile Project Management, supporting project planning in detail and, aligning stakeholder expectations ►Steered Gap Analysis to ensure that business requirements & functional specifications are tested & fulfilled►Deployed new features to the end users (developers, coaches, Business Application Owners etc.) in a controlled manner with focus on communications, change, user documentation and user experience►Partnered with businesses across the globe for organizing awareness campaigns, bootcamps and hackathons Show less I have consistently proved my mettle by driving an IT-wide transformational program along with my primary role as a PMO Head that contributed to the overall Employee Value Proposition Highlights across Assignments ►Led a cross-functional and geographically distributed team of IT and HR Professionals to deliver superior learning products►Delivered enterprise wide ‘Upskilling & Reskilling’ Program using Agile Practices to build the right mix of skills to meet business demand, improve productivity and support cost competitiveness ambitions Show less PMO Strategy was developed and thought leadership was offered to establish structure, procedures, and best practices to achieve effective project delivery results. PMO Maturity Roadmap was delivered, and productivity was increased via standardisation and automation journeys.Highlights across Assignments ►Led a PMO Organisation spread across 4 Global Hubs supporting the delivery of a Portfolio of 400+ IT Infrastructure Projects worth USD 250M+ annually. ►Managed the IT demand and the delivery of programs through optimal resource utilization Show less

  • Global Implementation Lead

    Jan 2022 - Jun 2023

  • Program Manager

    Oct 2020 - Dec 2021

  • Global PMO Manager/ Capability Center Lead

    May 2017 - Dec 2021
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  LSEG (London Stock Exchange Group)

  Jul 2023 - now

  Portfolio Director - Customer Operations, Data and Analytics