
Gilmore Dewitt, M.P.S.

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About me
Operations Manager & Trainer with extensive experience in retail management, new store planning/openings, training/developing teams, budgeting, inventory control, increasing revenues, merchandising, and hitting KPI's
Education

Middle Tennessee State University
2012 - 2016Bachelor of Science - BS Organizational Leadership.webp)
Middle Tennessee State University (MTSU)
2020 - 2022Master of Training and Development
Jackson High School
1990 - 1994
Huntingdon College
1994 - 1996Music Education
University of Alabama
1999 - 1999Marketing
Abilene Christian University
2022 - 2026Doctor of Education - EdD Organizational LeadershipActivities and Societies: Alpha Chi Honor Society
Experience

Walmart
Jan 1998 - Jan 2005Directed operations for a 220K Sq Ft large retail store that exceeded $2M in sales every single week. Managed anywhere from 30-70 employees, which included recruiting, interviewing, hiring, on-boarding, coaching, training policies/procedures, and developing each supervisor. Directly responsible for toys, auto, hardware, paint, and pet departments. Worked closely with each department supervisor to maximizing sales. Operationally responsible for financial reconciliations, merchandising, inventory control, scheduling, exceeding sales targets, and managing multiple key performance indicators. • Chosen to take over store planning for the new Waterford, Connecticut build• Conducted all new hire orientation sessions Show less Had direct responsibility for executing new store openings across the country. This included store setup, hiring staff, training staff, ensuring store is ready for grand opening, and the execution of the grand opening, all which took place within 5 ½ weeks for each store. Acted as the store manager, developing the leadership team to ensure the successful opening of each store, and that all Walmart standards could be executed consistently post store opening. Had responsibility for recruiting, hiring, onboarding, training, coaching, and developing a brand-new staff of 100+ people. Trained entire staff on store setup, merchandising, policies/procedures, stocking, cashier processes, customer service, inventory control, and safety. The floorplan for each store is executed by the brand-new staff, which meant the first week predominantly consisted in training staff on how to install fixtures throughout the store. The second week of training consisted of training entire staff on stocking shelves, bringing millions of dollars of inventory in one week. Taught leadership team about direct store delivery, showing them the appropriate processes/policies for checking in vendors/merchandise and inventory management. • Consistently exceeded the goal of opening each Walmart store within 5 ½ weeks • Responsible for ensuring as many as 22 tractor trailer trucks are unloaded in a single day • Acted as Store Manager and policy/procedure expert to ensure each store is set up for success• Acted as the store opening lead for 7 stores, and assisted with the opening of 18 additional stores Show less
Assistant Manager
Jan 2004 - Jan 2005Training Supervisor
Jan 1998 - Mar 2004

The Home Depot
Jan 2004 - Jan 2004Assistant ManagerDirectly responsible for the stores Garden Center, which consistently exceeded $7M+ in revenue per week. Managed 3 department managers and 15-20 team members. Had responsibility for hiring, training, coaching, and developing leadership team. Operational responsibilities included ensuring all revenue goals were exceeded, scheduling, merchandising, inventory control, consulting customers on large scale projects, educating customers/staff on all garden products, and financial reconciliations. • Consistently exceeded revenue goals and other key performance indicators • Optimized merchandising by assessing sales trends, factoring in local weather nuances, and reviewing sales promotions Show less

CVS Pharmacy
Jun 2005 - Oct 2021Direct the operations of an 11K square foot retail store, which includes a high-volume pharmacy, and a team of 21 people. Work closely with district manager to assess trends, review historical learnings/financial performance, predict future payroll, and forecast revenues. Responsible for all aspects of personnel management including recruiting, hiring, on-boarding, coaching, performance evaluations, and all human resource responsibilities. Operational duties include merchandising, financial reconciliations, determining markdowns, maximizing store profitability, inventory control, scheduling, delivering exceptional customer service, and delivering multiple key performance indicators.• Directly responsible for an annual payroll of over $1M dollars, $850K+ in physical inventory, and $2M+ in pharmacy inventory • Currently 12% above YTD annual revenue goals • 90-day rolling average of sales revenues are 20% above goal • Consistently exceed annual revenue goals by 3% or more every year • 3 team members have gone on to become CVS Store Managers • Selected to participate in the CVS Emerging Leaders quarter long development program• Assist with all new district openings/remodels Show less
Store Manager
Jan 2005 - Oct 2021Assistant Manager
Jun 2005 - Dec 2006

Amazon
Nov 2021 - nowDSP.webp)
Middle Tennessee State University (MTSU)
Jul 2022 - nowAdjunct Professor
Licenses & Certifications
- View certificate

Social and Behavioral Research
CITI Program, A Division of BRANYMay 2021 
Veterans at Work
SHRM- View certificate

All Researchers (RCR)
CITI ProgramJan 2025 - View certificate

Social/Behavioral/Education
CITI ProgramJan 2025 
Ethical Leadership Certification
NASBA Center for the Public TrustOct 2020
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