Ahmed Zaki

Experience

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  Magnitude Instruments

  Aug 2018 - Dec 2018

  Business Development Intern

  Worked with a medical instrument company that patented a disruptive technology that is used to understand the properties of various materials, rapid chemical, and biological processes. My primary responsibility was to develop a commercialization plan for an innovative patent. In consultation with the Office of Technology Management, my team successfully developed a viable commercialization plan. We also created and implemented budgetary plan for development team.

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  Project Steps LLC

  Jan 2019 - Dec 2020

  Chief Executive Officer

  Led two cross-functional teams to design, develop and maintain user-friendly software:- A personalized mobile app that rewards users for their daily walking- Backend analytical program to analyze app KPIs- B2B portal providing real-time visibility store performance for merchants- Analyzed 200+ user reviews of competitors apps and interviewed 500+ end users to identifycommon user needs and frustrations that shaped the initial software design, resulting in a well-received product with a 4% churn rate.- Established strategic partnerships with DSCID group (350+ local businesses), GNC, Subway, and Panda Express to bolster the app's marketing appeal and credibility. Achieve Show less

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  MTX Group

  Sept 2021 - Nov 2021

  Associate Product Manager Intern

  During the three month program, I was an Associate Product Manager part of the Products & Solutions team. My responsibilities included: leading efforts in designing and building solutions for Public Sector Industry Verticals at MTX, research and create user stories/use cases for various products/solutions, and lead product development of internal software aimed to optimize team operational efficiency.

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  IBM iX

  Jan 2022 - Mar 2024

  Led and fostered close collaboration with a cross-functional team of 10 engineers and designersto oversee the development and successful implementation of a comprehensive portfoliocomprising 15 features and updates for an internal employee mobile app, catering to a user baseexceeding 25,000 individuals. Achieved a 98% on-time delivery rate for all feature releases.Successfully facilitated 3 design thinking workshops, spanning both online and in-person formats,each with active participation from over 25 participants. These workshops played a pivotal role innurturing a corporate culture rooted in alignment, fostering mutual understanding, and unitingdiverse teams in pursuit of shared business objectives.Provided mentorship to junior UX researchers and interns, significantly contributing to theirprofessional development and growth within the organization. Show less Led a cross-functional team in planning and executing 8 user research projects, consistentlymeeting project deadlines and budgets.Developed and executed UX roadmaps, research plans, templates, and standardized procedureswith a sharp focus on data-driven methodologies, geared towards obtaining top-quality qualitativeand quantitative feedback while aligning with client expectations.Strategically proposed and secured client approval for a usability analytics dashboard, aimed atoptimizing the user experience through data-driven design decisions and providing client teamswith real-time visibility into tool UX performance. Show less Conducted 150+ hours of usability and concept validation testing for 30+ software tools thatresulted in a 10% increase in employee productivity.Generated detailed user research reports, facilitating clear communication of findings andactionable recommendations to cross-functional teams and key stakeholders.Developed user journey maps and personas to identify pain points and enhancementopportunities. Collaborated closely with designers to align user requirements with product design,leading to a 15% increase in user satisfaction ratings. Show less

  • UX Product Lead Consultant @ Frito Lay Inc.

    Jul 2023 - Mar 2024

  • Associate UX Strategist Consultant @ Frito Lay Inc.

    Jan 2023 - Jun 2023

  • Junior UX Researcher Consultant @ Frito Lay Inc.

    Jan 2022 - Dec 2022
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  Leverege

  Mar 2024 - now

  Associate Product Manager